kerry kyle

[kerry kyle @kerry_kyle]

Could you answer me please I’d like to know what I need to do next - I’ve been dealing with this since 8:40 this morning. Are you at all concerned how your online agents are treating people - and encouraging customers to visit stores and cause a scene!!

[kerry kyle @kerry_kyle]

@Halfords_uk so now after 35 minutes I’ve been cut-off my call. I was being transferred to customer services to escalate my complaint.
Will they call me back or will I have to start the process all over again?

[kerry kyle @kerry_kyle]

@Halfords_uk I would like to think of your online chat team have been this bad you would make it your business to contact me - I’m happy to tweet a screen grab of the chat if you would like

[kerry kyle @kerry_kyle]

@Halfords_uk can someone dm to arrange a phone call to me as a matter of urgency- you “expert” chat agent needs so serious training. I’ve been encouraged to visit your store to cause a scene to resolve my issue and then they closed the chat

[kerry kyle @kerry_kyle]

@Halfords_uk I’m on hold now - I’ve spent so much time trying to sort this issue out that I don’t want to sit on hold - that’s why I asked for someone to dm me to arrange for you to call me

[kerry kyle @kerry_kyle]

@Morrisons refused to speak to me after numerous attempts to contact you over a payment issue you caused and now I receive a letter from a debt collector. You blocked my credit card due to your system errors, I couldn’t buy food or medicine while my daughter and I had covid!

[kerry kyle @kerry_kyle]

@Morrisons I have again received 5 e-mails + 5 text messages from Morrisons within 1 hour. I have asked for these to stop.
I have asked for you to stop trying to take payment from my card because you have blocked it - this hasn’t happened.
Repeating because you ignored me!

[kerry kyle @kerry_kyle]

@Morrisons I have again received 5 e-mails + 5 text messages from Morrisons within 1 hour this morning. I have asked for these to stop.
I have asked for you to stop trying to take payment from my card because you have blocked it - this hasn’t happened.
You are ignoring my DMs

[kerry kyle @kerry_kyle]

@Morrisons I have again received 5 e-mails + 5 text messages from Morrisons within 1 hour this morning. I have asked for these to stop.
I have asked for you to stop trying to take payment from my card because you have blocked it - this hasn’t happened.
You are ignoring my DMs

[kerry kyle @kerry_kyle]

@RhiannonTeeluck @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@andersonphil @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@Foxby2 @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@Kirstiefk @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@SarahGlossop1 @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@jribena @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@AnnSusanGreen I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@Topaz_Jules @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@mrscg47 @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@JudyBar68012709 @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today

[kerry kyle @kerry_kyle]

@ScoobyDoodle3 @Morrisons I’m having the same issue. Only now Morrisons have attempted to take payment so many times my card issuer has blocked my card. I hope this doesn’t happen to you! I thought I’d warn you in case you go shopping and your card gets declined. Still no help from customer services today