Ketki Thakkar

[Ketki Thakkar @ketkithakkar]

@rpomumbai been waiting for more than 2 hrs at PSK for a minor’s renewal. The process is swift, however due to unavailability of staff when requested that child will be missing school, we get rude response saying pls reschedule that too only for last counter.
@passportsevamea

[Ketki Thakkar @ketkithakkar]

@MTPHereToHelp I have been charged 1972 for towing the car and the towing people say this is for second time towing charges
Can you pls help me understand the charges.

[Ketki Thakkar @ketkithakkar]

@mybmc i am being charged unusually high amount for towing of the car & the officer is not able to explain the rules. Nor can I find the figures online. Pls help

[Ketki Thakkar @ketkithakkar]

@mybmc I have been charged 1972 for towing charges. Where as I am aware the charges are 972. The person sitting at office extremely rude unable to explain well.
He says first time charges 972 and second time charges 1972. This is the first time my car is towed.

[Ketki Thakkar @ketkithakkar]

@JioCare all i get a msg on twitter is to DM on personal and post that there is no response. The entire building is suffering because of your service, in this digital world it is sad to see this kind of service. Kindly resolve the issue on priority

[Ketki Thakkar @ketkithakkar]

@JioCare this is preposterous that your services has maximum outage and there is no one who takes responsibility of customer service, an IVR/automated response is all we get. This entire month the services were not there for 10 days and again today the services are impacted. 1/2

[Ketki Thakkar @ketkithakkar]

@JioCare Tanushka soon is weeks, months years? Dont you guys work on TAT? Kindly confirm the escalation matrix

This is ridiculous its been a week and there is no resolution your area manager is saying will be done today. There is just no sync.

[Ketki Thakkar @ketkithakkar]

@JioCare its funny that since 5 days we are without internet, the entire building is affected and when we try to reach out your customer care it goes on auto reply and keeps on giving new dates and time when issue will be resolved
#jiofibre #internetissues #jiodoesntcare

[Ketki Thakkar @ketkithakkar]

Dear customer, unfortunately there is a delay in restoration of the JioFiber services for Service ID ********** in your area.
Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored by *13-05-2024 03:48 AM*

[Ketki Thakkar @ketkithakkar]

@reliancejio its funny that when services are impacted and we try connecting Jio fibre customer care it is on auto reply. So the net is not working since 5 days and there is no way for resolution
#Jiofibre #internetissues

[Ketki Thakkar @ketkithakkar]

Thank you @KotakBankLtd for resolving my issues and ensuring proper solution

[Ketki Thakkar @ketkithakkar]

@KotakBankLtd new scam it seems from your end
Holding card for more than 10 years and suddenly it gets cancelled without consent/information especially when there is credit balance.
Thread (1/2)

[Ketki Thakkar @ketkithakkar]

When contacted customer care they arrange call back from some Ms. Aditi Shinde who confirms her email id [email protected] and asks to share details on her email id
Post sharing detail my card is detagged from CRN now no way I can connect with customer care

[Ketki Thakkar @ketkithakkar]

@MumbaiPolice In the video, whole queue of passengers is waiting for autos and opposite empty autos are going, taking people only if they are ready to pay more than meters
The officials there also stand troubled and saying they are equally harrowed
@MumbaiPolice @CSMIA_Official need attention

[Ketki Thakkar @ketkithakkar]

Such a sad state… Mumbai being city of dreams seems is fulfilling dreams only of auto walas. Terminal 2 state of art airport and we fail to meet most basic requirement of seamless commute… High time to look at this issue
@MumbaiPolice @mybmc
@CMOMaharashtra (1/3)

[Ketki Thakkar @ketkithakkar]

(2/3)
The autowalas have created such a nuisance at Terminal 2 people come from travel and do not get seamless transport
It is sad that not a single official is ready to take up this matter
@MumbaiPolice is also not looking at this

[Ketki Thakkar @ketkithakkar]

Now we know whats in for morning breakfast 😒😒
Cleanliness at aerobridge
@IndiGo6E

[Ketki Thakkar @ketkithakkar]

Same is the problem at Airport
You get down from Airport and series of problems start
1. They dont agree to nearby places, like vile parle andheri itself
2. If they agree then their meter is not working (just to loot more money)

@CPMumbaiPolice @MTPHereToHelp time to intervene

[Roads of Mumbai @RoadsOfMumbai]

In the Mumbai, all over India... We are the bhai.. we are the bhai.

Right @MTPHereToHelp ?

#AutosForSoBo

[Ketki Thakkar @ketkithakkar]

@khadimsindia @khadimsindia your mail id [email protected] is also not functional

Do you’ll exist ??

[Ketki Thakkar @ketkithakkar]

@khadimsindia picked all season footwear from your Mumbai Vile parle store and it didnt survive one month let alone a whole season

I had plans to pick more footwear this week, and you just lost a loyal customer

Guys beware!

[Ketki Thakkar @ketkithakkar]

@khadimsindia only advertising on twitter and no customer service ?