@British_Airways Where do I go to claim for the items I had to purchase because of your slow processing of my delayed baggage, please? Your web site isn't clear for this kind of issue
@British_Airways will you be attempting to reunite passengers with their luggage any time soon? 48 hours later after you decided to send the flights without it, and it still hasn't even left Heathrow
@British_Airways And I can see from the tracker on my luggage that you've moved the luggagebetween terminals. So don't try and pretend you're still looking for it, as the useless portal states
@British_Airways Yes, and your advice simply isn't helpful when there are no updates, as has been the case for over 3 days now. I don't need a useless portal with no information, I - like the rest of your customers need your company to offer an ounce of customer service and actually act.
@British_Airways Do you see unhelpful that is? On the one hand you say there will be updates there, and at the same time tell me that it's now in DHLs hands, and you won't have any information? So which is it?
@njmohning@British_Airways@AmericanAir Nightmare... On the other hand it's probably in far safer hands with DHL than it is with British Airways. They've proven themselves to be utterly useless. I hope you get it back soon!
@British_Airways So that I'm clear, you're saying you no longer have any information or responsibility for the luggage that I left with you, because you've given it to someone else and it's not your problem any more?
@owenblacker@alexfoster@mr_trajan I'm currently working with a Simpson, and haven't quite managed to not write "Simpsons" on the first attempt of the "To:" bar in Outlook. Every email.
We've booked to see @phlaimeaux at the stables in milton keynes twice now. 1st missed due to a fire, 2nd now cancelled due to plague. Excited to see what the prophet will bring us next.
@Barbarymacaque do you accept private donations to help end the mistreatment of the macaque in marrakech? The donate button on your web site goes to a 404