Kevin Cole

Equal parts Thinker/Maker: I solve business with digital, data, & design | Aspiring painter - Data wonk - MINI Cooper enthusist | SVP, Digital Innovation @ BofA

[Kevin Cole @kevintcole]

No AC, no trash cans in any of the rooms. The room was basically closed up when we entered so it looks like it was shut down for renovation and we were put in it because there were no other vacancies. Oh yeah, and it also smells like mold.

[Kevin Cole @kevintcole]

No AC, no trash cans in any of the rooms. The room was basically closed up when we entered so it looks like it was shut down for renovation and we were put in it because there were no other vacancies. Oh yeah, and it also smells like mold.

[Kevin Cole @kevintcole]

@PlayaResorts we need to talk. Our room at jewel grande is unacceptable to say the least

[Kevin Cole @kevintcole]

@HariGopalkrishn Amazing

[Kevin Cole @kevintcole]

@TMFanSupport @Ticketmaster give me my money back. You provide absolutely no customer service. No way to access tickets

[Kevin Cole @kevintcole]

@TMFanSupport getting customer service is impossible

[Kevin Cole @kevintcole]

@Kadriilham

[American Banker @AmerBanker]

BofA’s ROI on AI: 7 million Erica users, and counting https://t.co/7afuM2pbF3

[Abigail Disney @abigaildisney]

Let me very clear. I like Bob Iger. I do NOT speak for my family but only for myself. Other than owning shares (not that many) I have no more say in what happens there than anyone else. But by any objective measure a pay ratio over a thousand is insane. https://t.co/O34OjXd6rr

[Bank of America News @BofA_News]

Erica®, our #AI-driven virtual financial assistant, surges to 6 million users - providing more proactive guidance to help clients stay on top of their #finances. https://t.co/GW6bxrDY4a

[American Banker @AmerBanker]

How 6 million Bank of America customers are using Erica https://t.co/RiesBzt3J0

[Bridges Coffey @bridgescoffey3]

Help me out...

[American Banker @AmerBanker]

The top thing customers use @BankofAmerica's erica for? To search transactions — especially those with popular merchants such as Amazon, Target, Walmart, Costco and Uber via @pennycrosman https://t.co/8jDNo4wfi0

[Michelle Calarco Moore @DigitalMMoore]

Excited to announce that @BofA_News’ Erica is now available to all clients within the #mobile banking app! Erica combines the latest in #AI, predictive analytics & natural language to be clients' virtual financial assistant.

[Michelle Calarco Moore @DigitalMMoore]

Our clients are our priority, that’s why we listen to their thoughts and allow their feedback to shape #innovation, like Erica. https://t.co/RJ6wYjrL3K

[Kevin Cole @kevintcole]

@AmericanAir why was our 7pm flight from bos to CLT changed to 4pm?

[Kevin Cole @kevintcole]

@ATTCares how can you justify charging somone for a full month of service when you cancel 1 day into the billing cycle

[Kevin Cole @kevintcole]

@ATT how can dare charge a full month after I cancel 1 day into the billing cycle

[Michelle Calarco Moore @DigitalMMoore]

Thank you to this amazing @BofA team. They are bringing Erica to life! #thisteamrocks!

[Lou Paskalis 🇺🇦🇺🇸🇮🇱 @LouPas]

"Artificial Intelligence will power ang personalize everything in marketing" @geofframsey @eMarketer CIO on #AI impact on marketing #ANAAMF