Kevin Vogelsang

[Kevin Vogelsang @kevinv191]

@qatarairways I think Qatar Airways actually knows more than we do, which is why they started scamming people by still selling flight tickets that have already been canceled 😡. They are official scammers. I got a refund through my American Express, and you should do the same!

[Kevin Vogelsang @kevinv191]

@Lola124172 @qatarairways Hello, are they not booking you to another airline ?

[meglio @meglio]

Hello Qatar Airways. I got an email from you suggesting that we have a complimentary change of date for our flight on 4th of March. However, when I tried to move the flight online, it:
- added $300 for the tickets, even though I selected the same Economy class
- added $350 the date change fee
- removed prepaid seat selection, which would cost us another ~$200 for two flights for two people to pay for seat selection again
How do I actually move the date for free and not for $1000? Please advise.

[Shpak @Shpak4105181488]

I have just returned from Vienna Airport. Your airline completely withdrew all of its staff and left behind two pathetic sheets of paper with QR codes that do not even allow passengers to contact you.
I, along with a huge number of other passengers, sent you a message more than five hours ago.
There has been absolutely no response. People are standing in the airport with no information, no guidance, and no idea what they are supposed to do. No one is taking responsibility.
While you are ignoring your customers and failing to respond, airlines like Emirates and Etihad are physically present at their check-in counters, assisting their passengers and ensuring they continue their journeys as planned.
What you are doing right now is abandoning your passengers. This is a complete failure of customer support and responsibility.

[Kevin Vogelsang @kevinv191]

@AKarim007 @qatarairways Did they not change the flight with other Airways ?

[Kevin Vogelsang @kevinv191]

@diana_doroftei @qatarairways They didn’t rebooked you ?

[Kevin Vogelsang @kevinv191]

@qatarairways What is with you service it’s not working, I don’t have time to wait in a call. Please help me!