@ICICIBank has some one told you that your customer care has become the worst among the major banks in India, your pushing customer who has been associated with you from 14 yrs to close all the relationships with you
For a very small issue I have been following up but no response
@agarwalpacker Booked my bike from Lucknow to Bengaluru on Aug 2. Still not delivered! Tracking shows it in Lucknow since Aug 2. Multiple false commitments from your team & no resolution despite regular follow-ups.
@firstcryindia I have 2 open issues -118113359 & 118113348 can this be looked please as your customer care executive are unable to help from last 10-12 days.
@IndiGo6E When traveln with an infant couple should be assigned seat together if the checkin was done at 6 am in morning for a connectn flight at 2:45 PM, I was able to connivence one of the travlr to switch seats but ur cabin crew told that’s not allwd & let the bordn complete.
@Apollo24x7@Apollo24x7 just to update no one contacted and now the delivery date has been changed to 16 July
You guys are hopeless, I am cancelling the order
@Apollo24x7 can you please provide customer care number so that I can query on my order status, your chat representative are the worst one’s I have ever encountered.
@Apollo24x7 can any one explain why the store was changed from Gurgaon to Banglore after a day’s delay and how you guys can get this delivered by 11 PM today I Gurgaon when the product is still to be billed and pack in Banglore
@myntra request for getting resolved IN24052500583637581470
Expected date for resolution was 29 may but your team has no update on this and need additional time.
IN24052500583637581470 is in continuation of In24051122223372554304
@myntra Regarding Order ID # 1266649 20060449930703
Issue IN24051122223372554304 was raised on May 11 & ur representative called me 2day to tell that additional 48 hrs required
Plz check & help with resolution ASAP
This is becoming worst experience with Myntra
@myntra 6 days regular follow ups but the issue is still open, asked to wait for another 48 hrs
Do you have an any offices in delhi NCR where I can visit & talk to your case managers
@MyntraSupport@myntra these are basic responses which I have been getting since last few days but no one from @myntra tried to connect with me.
An actual update is highly appreciated
@myntra the amount of effort and resources you put up in advertisements if you put 1% of same on resolving issues then at-least you will not loose existing customer’s.
FYI my issue is not resolved and everyday I am been asked to wait for another 24 hours
Please note that I confirmed Myntra that order is delivered and the status needs to be updated so that I can return it as it was delivered late and I don’t need it any more, despite of me being concerned customer the also you guys not able to update the status of the order