@AirCanada Deleted and DM-ed - but the sentiment stands - I filed the case 8 days ago). I still haven't heard back yet. This is absolutely ridiculous. What is your customer SLAs? This is not the way to support your customers.
@AirCanada I had a very poor customer experience at the Toronto Pearson International Airport yesterday. I submitted a complaint and have not heard back yet. I don't plan on flying with Air Canada unless this is resolved.