Kim

Loves to love and be loved ❤

[Kim @kimsayner]

@ASOS_HeretoHelp @ASOS why do charge for premier next day delivery and consistently not honour it? Then when you try to speak to customer service about this, you get extremely badly written responses of lies and excuses. Very unhappy customer

[Kim @kimsayner]

@O2 hi I’m getting extremely frustrated trying to sort a replacement iPad, one I received on Friday has a fault on the screen.I’ve tried online chat which is useless and I cannot get passed the automated robot on the phone.I spoke to someone yesterday but they had system issues.

[Kim @kimsayner]

@LittlewoodsHelp hi do you know why orders keep being rejected even though ive got credit to cover them?

[Kim @kimsayner]

@littlewoods hiya do you when you will be getting more stock of item number P3YVQ

[Kim @kimsayner]

@BootsHelp I will take it further if not. Thanks for your time today!

[Kim @kimsayner]

@BootsUK i was colour matched for the new @fentybeauty foundation, but the colour is way to light for me, can i exchange this in store, seeing as I bought the shade advised by the lady on the counter? Xx

[Kim @kimsayner]

@BootsHelp I very much hope they do as this isn’t my fault, it’s a lot of money to waste if I was told which shade to buy! @fentybeauty

[Kim @kimsayner]

@BootsHelp Hi, thanks for the speedy reply! Will they exchange it for me even though it’s been opened? I only bought it on Saturday and tried it once

[Kim @kimsayner]

@myhermes Nope

[Kim @kimsayner]

@myhermes @Hermesparcels Tracking shows my parcel is delayed, even though you haven’t explained the delay to me and I paid for next day delivery!? Can you please advise what is happening?!

[Kim @kimsayner]

@Hermesparcels @ASOS_HeretoHelp can I have update please? I’d like to know when I’m getting my order?

[Kim @kimsayner]

@jlandpcustserv Hiya I’ve spoken to someone on the phone now and it’s not been being delivered today! It’s all in hand though, thank you for replying

[Kim @kimsayner]

@jlandpartners hi I paid almost £7 for next day delivery (delivery today) but DPD haven’t received my parcel yet? Can you advise please

[Kim @kimsayner]

@ASOS_HeretoHelp Yes I received the £10 thank you! However the reason for cancelling is obviously a lie if you are not actually going to reward us in even better ways! No need to reply to me again! Thank you for your time!

[Kim @kimsayner]

@ASOS_HeretoHelp @ASOS hi, when are you replacing the a list rewards scheme? That was one of my main reasons for ordering from you over others!

[Kim @kimsayner]

@AskeBay I’ve sent a dm and the tracking also show the item has been delivered and signed for now give me money please!!!

[Kim @kimsayner]

@AskeBay why is my money on hold from my sale? I need this to use the money to ship my item to the buyer

[Kim @kimsayner]

@AskeBay I don’t want more details I want my money! Had I known you were going to steal it, I wouldn’t of used your site to sell! I won’t be again! I want MY money now! I sold something because I need money now not in 21 days!! This is theft as I haven’t authorised you to keep my money!

[Kim @kimsayner]

@AskeBay I’m getting very angry now! Every time I ring I go through the stupid robot man to be transferred to an agent then the calls gets cut off! Give me my momey! I’ve had to borrow money to post the item seeing as you have pretty much stole my payment for 21 days! Very angry!

[Kim @kimsayner]

Give me my money and stop ignoring me