Since 1987, Kingston Technology has been committed to innovation, providing trusted memory and storage solutions that power everything from data centers to smart devices. We remain dedicated to providing high-quality products and outstanding support. We are Built on Commitment.
@DoctorVlasenko@rozetka_ua Hi ๐ Weโre sorry to hear about the issue. Please contact the retailer again to check what options may be available. For further assistance, you can also email our support team at [email protected]. ๐
@AlamSish@staylightblow8@mSykeCodes Hi Sish! ๐ Thanks for bringing this to our attention. The best way to verify whether your drive is genuine is to send us a few clear photos of the drive and its packaging, if you still have it. Weโll then be able to check its authenticity. Please feel free to send us a DM โจ
Hi @BergvikJohnny, if sending us a direct message is not a viable solution, you can always contact us via the webform on our website or via email on [email protected]
Please note that collecting more information on the drive and the issue occurred is part of our troubleshooting steps to receive assistance and, if eligible, a replacement.
@BergvikJohnny Hi again ๐ Please do feel free to contact us via private message, so that we can troubleshoot the issue further and see if there is anything we can do on our side ๐
@BergvikJohnny Hi there ๐ We are sorry to hear that you had a bad experience with one of our products. In order for us to assist you further, please send us a private message ๐
@007btk1@Kingston_TR Dear Customer, we're sorry for the inconvience it may cause. Our relevant team provided update via email. Please check your inbox if there's a chance. Thank you.