@sendmybag I have wasted 2 days waiting for a bag pick up. Customer service are unhelpful and unapologetic. Awful company, such a shame as I wanted to become a regular customer.
@sendmybag 2nd day of my bag not being collected. I spent an hour dealing with customer service yesterday and today 'missed collection'. Wasting my time. Love chat is down.
@HazelAppleyard The blame lies with the mother, but I have a 5 year old, you cant convince me the 5 year old in this story doesn't have some significant problems to not know that was wrong.