KIT KAT Canada

Official KitKat Canada account.

Have a Break, Have a KitKat 🍫

House Rules:

[KIT KAT Canada @KITKATca]

@armashshahab Hey there! 👋 Sorry you couldn’t DM us. No worries, you can still reach our team at 1‑800‑387‑5536 or by email at [email protected]. We’ll be happy to help you out! Thanks for connecting with us here. 🍫✨

[KIT KAT Canada @KITKATca]

@11ambj Hi Zachary! Can you please send us a direct message so we can assist you further?

[KIT KAT Canada @KITKATca]

@AaronSlam22 Hi Aaron! This product does not contain peanuts, but may contain tree nuts. While peanuts are not listed in the ingredients list or may contain statement on our website, we recommend checking the package label in-store for the most up-to-date information before purchasing.

[KIT KAT Canada @KITKATca]

@1172Elizabeth Hi Elizabeth! We're sorry again for the experience, since you no longer have the product packaging, unfortunately we cannot issue a voucher since we would need the product information. Next time you experience this, you may contact us here: https://t.co/EixQxm5wTq

[KIT KAT Canada @KITKATca]

@girlwithnoname Hey there, we'll make sure to pass your feedback to the team!

[KIT KAT Canada @KITKATca]

@LauraMerilees Hi Lauralees, every once in a while, our manufacturing equipment will experience a momentary malfunction that results in some KITKATs to complete the production without their wafers. Please send us a DM with the bar code, batch code & time, best before date. 🙂 https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@livvmarie_ Hello, our apologies. Please try to send us a DM again. Thanks! https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@dancing_arya Oh no, this is not the break you deserve, Jolly! Kindly send us a DM with the bar code, batch code & time, best before date, store name and location where you purchased this KitKat. Looking forward to hearing from you! https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@iampxress Hi there! Every once in a while, our equipment experiences a momentary malfunction that results in some KITKATs to complete the production without their wafers. I want to assure you that this is a rare occurrence & we always ensure the top quality for your KITKAT breaks! ❤️

[KIT KAT Canada @KITKATca]

@rob_michaels Hi Rob, sorry to hear this! Please send us a private message so we can further assist. https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@SeptemberDee We're sorry to hear that, and we agree that this is not the kind of break you deserve. Please send us a private message, we'll be happy to help. https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@heejakess If the link still doesn't work, feel free to send us an email at [email protected]

[KIT KAT Canada @KITKATca]

@Freak_w_geeks I am sorry to hear about this. I know that this is not the quality that we want to give our consumers & I would like to help turn this experience around for you.

To properly help with your concern, can you please send us a private message regarding this? https://t.co/gGADYk7nI5

[KIT KAT Canada @KITKATca]

@brittlynn_xx Hi Brittany, what likely happened is that an empty wrapper accidentally fell into the final package. We understand it's not a good perception and would be happy to help! Please send us a private message with the barcode, batch code & expiry date, and a picture of the issue.

[KIT KAT Canada @KITKATca]

@Swing_Harder Please email us at [email protected], one of our ambassadors would be more than happy to replace that for you ❤️ 🍫

[KIT KAT Canada @KITKATca]

@Nalrabbai Hi, for Nestlé products sold in Canada, we currently don’t facilitate halal certification; we rely on the home market of imported products for that claim. We recommend consumers verify labels for specific halal symbols. Happy to assist you with verifications on specific products.

[KIT KAT Canada @KITKATca]

@SkinnerSteven Ok option 2: please email us at [email protected], one of our ambassadors will take care of you :) https://t.co/gGADYk7nI5