@neonandcreme92 We’re so sorry about this! That’s definitely not the experience we want for you. Please DM us (via our FB or IG page ) your order number and a photo of the item you received, and we’ll get this sorted out for you as quickly as possible.
@BigHandle_369 Truly sorry to hear about your experience with our Air Dry Cream. Kindly send us a DM on our FB or IG account together with your order number so we can better assist you.
@Spggdl@ultabeauty We're so sorry to hear about your experience. Please send us an email at [email protected] so our team can help make this right for you ♥️
@rrichelieu We hear you! We’re so glad she loves our products, and we appreciate the packaging feedback. Please DM us on Facebook or Instagram with your order details, and we’ll be happy to look into this for you!
@MyTeslaMoonship Thank you so much for the kind recommendation! We’re so happy to hear you’ve been loving Kitsch and that your hair feels softer and more comfortable. It means so much to have your support!♥️
@CarolharveyEs We’re sorry to hear about this! Please send us a DM on Facebook or Instagram with your order details so we can look into this right away. Kindly mention that you initially reached out to us here on X and were instructed to continue via our social media channels. Thanks.
@LoriNappe We’d be happy to look into this with you! Please send us a DM via Instagram or Facebook so we can discuss it further. Looks like the receipt shown in your post may differ from the original receipt sent to you. We’d love to review the details with you directly and help clarify.
@krismc1222 We’re so sorry the products didn’t meet your expectations. Please send us a DM via Instagram or Facebook with your order number so we can look into this and assist you further.
@RamosMurray09 We’re sorry to hear that! Please send us a DM through our Instagram or Facebook page with your order number so we can take care of this right away. Just mention that you were instructed to reach out by us on X.