Tracy Green

General Manager Insurance Product & Pricing, RACQ | People and Business Management | Insurance Pricing Strategy

[Tracy Green @kiwigreenie1]

Some great tips on giving #ConstructiveFeedback – Find the root cause, #Support your employees and reinforce their capabilities with #Encouragement.
https://t.co/UZ5420QhTs

[Tracy Green @kiwigreenie1]

Out of sight, Out of Mind. Sometimes the easiest way to boost #productivity and #destress is less screen time – simply blocking distractive websites or keeping your phone silent will make a difference for concentration.
https://t.co/ZOKpOv3bsx

[Tracy Green @kiwigreenie1]

Innovative #AI-driven motor liability tool BAIL launched by @DACBclaims, @AudatexUK and Automated Insurance Solutions. Great collaboration for faster #ClaimsProcessing and more accurate assessments for #MotorLiability!
https://t.co/NBdqLQu5m3

[Tracy Green @kiwigreenie1]

While some may regard #mindfulness as being too ‘fluffy’ , I really do believe in its benefits within #WorkplaceProductivity.
https://t.co/N2MPWTG15t

[Tracy Green @kiwigreenie1]

#CustomerResponsiveness has become crucial in the current insurance landscape. Businesses that will succeed will be those who are forward-thinking and embrace #technology to create simple and personalised solutions.
https://t.co/WE7WEO765R

[Tracy Green @kiwigreenie1]

From a business perspective, #CreditScores help insurers to gain insight into drivers and can greatly influence #InsuranceRates. Yet, prohibiting insurers from using credit scores may not lead to lower premiums as people might assume.
https://t.co/XTkgWmVPDE

[Tracy Green @kiwigreenie1]

There are many benefits of #BigData for the insurance industry. Things like #PersonalisedPricing and #FraudPrevention have been made possible with data and have allowed insurers to establish a competitive advantage.
https://t.co/pel8YfHqfY

[Tracy Green @kiwigreenie1]

Interesting interview of @LloydsofLondon CEO John Neal on the future of #AI and #insurance. The key challenge for insurers like Lloyds now is to leverage the technology available to enhance #CustomerExperience and lower costs through efficiency.
https://t.co/qrt1nbsOzO

[Tracy Green @kiwigreenie1]

Data and #IoT are transforming insurance #underwriting. With unique insights into consumer habits, the insurance industry has a lot to gain from emerging #technology.
https://t.co/nfCTb90pYZ

[Tracy Green @kiwigreenie1]

An insightful article that outlines the stages in #TeamDevelopment. High performing teams all have something in common: a #SharedVision that encourages feelings of “we” rather than “I”.
https://t.co/qOgIQag8du

[Tracy Green @kiwigreenie1]

Wanted to share this great article for #MentalHealthAwarenessMonth – being a mindful worker is about being #self-attuned, #compassionate and bringing change from the inside out.
https://t.co/O7uC5fSnJZ

[Tracy Green @kiwigreenie1]

#Data is unlocking new possibilities to create better #CustomerExperiences. The power of the connected car.... However, it relies on consumers having enough #trust so they feel confident they can share their personal information.
https://t.co/UgxLctbFET

[Tracy Green @kiwigreenie1]

Asking genuine questions, sharing learning, and celebrating achievements are just a few of the things leaders can do to contribute to #HealthyTeams. After all, #SelfsustainingTeams don't just happen, they are created by the actions of leaders.
https://t.co/4jaM3RBiDN

[Tracy Green @kiwigreenie1]

Wanted to share this brilliant project called FLOURISH that uses #DataSharing to enable #DriverlessCars to respond to real-time traffic. As the project shows, the driver-experience can really be enhanced and personalised through a connective network.
https://t.co/o4Y3DDkwHo

[Tracy Green @kiwigreenie1]

Giving #ConstructiveCriticism doesn’t have to be daunting – avoiding common feedback mistakes will create a more comfortable #culture of speaking up and allow you to strike the right balance between being honest and empathetic.
https://t.co/AAFOrC2cWr

[Tracy Green @kiwigreenie1]

Good overview of debate on where AI will play - replacing versus augmenting the human oversight. I have always felt closer to the augmentation debate - something very human in the should we versus could we discussion..... but perhaps that is shortsighted
https://t.co/KhANezmKMJ

[Tracy Green @kiwigreenie1]

Interesting to see how countries like the UK are implementing #FloodManagement by introducing AI to their sewer network! By installing “gates” in the sewers, they can control the flow of water during #ExtremeWeather.
https://t.co/4tqHcwqnHz

[Tracy Green @kiwigreenie1]

#Mindfulness in the workplace extends beyond short-term relief. Research shows that having a mindful leader reduces #EmployeeBurnout, increases work-life balance and overall business performance.
https://t.co/M8WAofFrfs

[Tracy Green @kiwigreenie1]

When employees feel valued, they will reinforce their own #success. #Leaders who are supportive, empowering and authentic will optimise workplace performance.
https://t.co/kz9yIk5AWo

[Tracy Green @kiwigreenie1]

#CustomerEngagement is crucial. #AI not only simplifies online claims, but it frees up existing time for human agents to focus on enhancing customer value. And we all know, a happy customer brings #loyalty!
https://t.co/8sk2DkVU6W