.@LycamobileUG, this has gone from poor customer service to complete disregard for your customer.
I paid for a data bundle last month and never received what I paid for.
@LycamobileUG@UCC@LycamobileUG@UCC_Official A refund shouldn't require chasing a company for days. If this is how paying customers are treated after their money has been taken, people deserve to know.
@LycamobileUG@UCC_Official A refund shouldn't require chasing a company for days. If this is how paying customers are treated after their money has been taken, people deserve to know.
.@LycamobileUG@UCC_Official Now you're no longer answering my calls, and you're ignoring my messages on WhatsApp. Being ignored after paying for a service is unacceptable.
.@LycamobileUG@UCC Every time I contacted customer care, I was told to wait another 48 hours. Those 48 hours have now turned into more than 170 hours, and my issue is still unresolved.
@LycamobileUG@BroneKing .@LycamobileUG
how is this acceptable? Cash deducted from my Airtel Money for a monthly data purchased via your website. No data credited. I’ve called customer care three times—same scripted response every time. It’s been 3 days. Fix this.
@LycamobileUG @thiswrldsfairy @LycamobileUG, this is ridiculous. I paid for monthly data on your website. Airtel Money was deducted instantly, but no data was given. I’ve called support THREE times and keep being told to “wait 12 hours.” It’s day 3 now. Where is my data or refund?
@LycamobileUG @thiswrldsfairy .@LycamobileUG, very disappointed. Cash eas deducted from my Airtel Money for a monthly data purchase, but no data credited. I’ve called support three times and was told to wait 12 hours each time. It’s day 3. Still nothing.
@Urbanbouy01@LycamobileUG .@LycamobileUG, unacceptable service. I paid for monthly data on your website. Airtel Money was deducted, but no data received. I’ve called customer care three times—same response every time: “wait 12 hours.” It’s day 3 now. C'mon
@LycamobileUG@LycamobileUG, this is disappointing. I purchased monthly data via your website. The money was deducted from my Airtel Money, but no data was credited. I’ve called support three times and keep being told to “wait 12 hours.” It’s now day 3. Still nothing.
God will never allow you to be tempted above what you can stand. So when you reach a place where "I can't handle this anymore". That means your breakthrough is right there. See 1 Samuel 30
1 Corinthians 10:13 (NLT)
"The temptations in your life are no different from what others experience. And God is faithful. He will not allow the temptation to be more than you can stand. When you are tempted, he will show you a way out so that you can endure."