lokesh

24

[lokesh @klokesh748]

@Swiggy @SwiggyCares why do you guys even have a help section when you clearly don’t want to do anything about it? I received damaged peanut butter and they wanna ignore it. WOW
Order id - 236676829288058

[lokesh @klokesh748]

@Toing_Cares @Swiggy @SwiggyCares I don’t see a option to talk with you in the DM

[lokesh @klokesh748]

@Swiggy @SwiggyCares never fails to disappoint me. Today I placed an order on their new app Toing. I was getting 8 burgers in ₹133, great deal. But then I was kept waited for 2 hours. Finally the delivery partner (Shere Aazam) left with order but never arrived :)

[lokesh @klokesh748]

Order id - 236088578688241

@Swiggy Either deliver me the same order tomorrow in same price, or compensate me with a ₹1000 gift card. Those 8 burgers were worth ₹1000 easily. And because of your incompetence I have lost that deal. I want a compensation for my inconveniences!

[lokesh @klokesh748]

Toing told me that they would replace the order but instead canceled it, and refunded the ₹133 amount. Now I have 2 questions -
1. I was getting 8 burgers in ₹133, that deal is unavailable now, what is @SwiggyCares gonna do about it?
2. What about my 3 hours wasted in this mess

[lokesh @klokesh748]

Wow what a pathetic response from @Swiggy team, you guys ordered a Non veg item into a Veg household and this is the response I get? Kudos to @SwiggyCares

[lokesh @klokesh748]

Dear @Swiggy @SwiggyCares I just received an order for Paneer momos and received CHICKEN MOMOS. WHAT THE HELL IS THIS? My vegan mother already took a bite of it. THIS IS NOT ACCEPTABLE AT ALL.

[lokesh @klokesh748]

This isn’t making any sense, when @flyspicejet has already processed the full refund on 18 Jan, a week ago, but @goibibo says they haven’t received it.
Irrespective of who’s at fault here the victim is clearly the customer!
I need an explanation @goibibo @flyspicejet

[lokesh @klokesh748]

I need the refund breakup in written @goibibo @GoibiboSupport

[lokesh @klokesh748]

@goibibo Have you taken a pledge to not respond to my texts or posts? Am i a fool who keeps texting you about my refund updates…?

I have been asking for the refund breakdown since 2 weeks but you won’t pay any attention to it!

[lokesh @klokesh748]

Has my refund been processed? @goibibo @GoibiboSupport
PNR: X9MFGI
Booking ID - GOFLDNTAIL0S3132990

[lokesh @klokesh748]

Another day gone, no update received. Disappointed but not surprised. False promises.
@goibibo @GoibiboSupport
#goibibo #flightrefund #CustomerRights

[lokesh @klokesh748]

@GoibiboSupport @goibibo stop ghosting and respond

[lokesh @klokesh748]

@flyspicejet processed the refund of my flight PNR - X9MFGI (Mumbai to New Delhi/Jaipur) on 18th Jan.
Today is 23rd Jan, its been more than 5 days now, but @goibibo wouldn’t initiate the refund back to me. I don’t understand why is there a delay.
@MoCA_GoI @DGCAIndia

[lokesh @klokesh748]

@MoCA_GoI But @goibibo @GoibiboSupport doesn’t care about that, they just keep extending the timeline but won’t actually initiate the refund back to my account. And after all this they choose to keep quiet on this matter!

[lokesh @klokesh748]

Despite being full refund processed from @flyspicejet
@goibibo has still not refunded it to me.
PNR - X9MFGI (29 Dec) Booking id - GOFLDNTAIL0S3132990

I don’t know what is the confusion they have!
@flyspicejet kindly coordinate with @GoibiboSupport
I need my refund ASAP

[lokesh @klokesh748]

@GoibiboSupport No response?

[lokesh @klokesh748]

What is going on with @GoibiboSupport
My refund has been processed from @flyspicejet to which Goibibo once stated that they have received confirmation from airline about refund. But now they are sending mail which says opposite. And where is my refund breakdown?

#goibibo

[lokesh @klokesh748]

@GoibiboSupport Yes I have received the mail, but there is no refund breakdown in the mail, I specifically asked for a refund breakdown!

[lokesh @klokesh748]

@GoibiboSupport @goibibo Full refund of my flight PRN - X9MFGI has been processed from @flyspicejet ‘s end. I need a full breakup of the refund amount that I would be getting @GoibiboSupport . You better not deduct any extra charges.

Booking ID- GOFLDNTAIL0S3132990