Klout has been shut down, and this Twitter handle is no longer active. We appreciate the loyal Klouters who stuck with us all these years – keep influencing!
To all of our fans: after careful consideration we have decided to shut down the Klout website & the Klout Score. This will happen on May 25, 2018. It has been a pleasure serving you, and thank you for your ongoing support over the years. Details here: https://t.co/xCNdYachxF
How to emulate @amazon's best practices: lean into your strengths, know the future of your industry, exceed & personalize the #customerexperience, be consistent, and build strong relationships | #CX@Forbes@Hyken https://t.co/iCNycKipK1
A case study from about a poor #customerexperience that was quickly rectified into a moment of delight for the customer | #CX@iris_xyz@Hyken https://t.co/l13VDpVE9r
"80% of CEOs surveyed said they believed they were delivering a superior #customerexperience. But only 8% of customers agreed with that "superior" claim | https://t.co/3A7JJWHoKP
"86% of buyers will pay more for a better #customerexperience. By 2020, customer experience will overtake price and product as the key brand differentiator." | #CX https://t.co/d56kvnMuzL