Kevin Richardson (1% Better Each Day)

Peace & plants! Vegan runner & cyclist. 11 years @Salesforce obsessed w/ Customer Success. #gofrogs #godogers #vivaletour! Thoughts are my own.

[Kevin Richardson (1% Better Each Day) @klrichardson]

@wabi build me an app that captures daily family moments - app prompts me daily with a specific question about your day (like "What made you laugh today?") and lets me record a quick voice note or photo. It automatically creates a private family timeline I can share

[Kevin Richardson (1% Better Each Day) @klrichardson]

@AmericanAir the plane hasn’t landed until we can deplane. Delays for flight 2456 have been brutal with little updates or concern

[Kevin Richardson (1% Better Each Day) @klrichardson]

Public broadcasting isn’t just media—it’s a public good. For less than a cup of coffee a year, we fund trust, clarity, and stories that unite us. In a noisy world, that’s a signal worth amplifying. #SupportNPR

[Kevin Richardson (1% Better Each Day) @klrichardson]

The future of service isn’t a department—it’s a mindset. Earn your Agentblazer badge and learn how to lead with AI, empathy, and action. Don’t wait to react—reinvent. 👉 https://t.co/babC1qWWku #Agentblazer #Trailblazer #AI https://t.co/2GzsFtw70D

[Kevin Richardson (1% Better Each Day) @klrichardson]

Build an AI event agent fast? No problem. Read how we developed the Ask Astro Agent using Agentforce technology for Dreamforce AND learn how you can build an agent for your customers. https://t.co/Ihv32c5e13

[Kevin Richardson (1% Better Each Day) @klrichardson]

Salesforce is the #1 agent-first enterprise, where empowered humans and agents drive customer success hand in hand. We need motivated sellers ready to solve real challenges and win with purpose We need YOU! Let’s build the agent-first future—together. https://t.co/xq5VyS7Gq6

[Kevin Richardson (1% Better Each Day) @klrichardson]

Humans + Agents = Customer Success!

[Marc Benioff @Benioff]

Don’t DIY your AI 🤖! With @salesforce #Agentforce, just describe the job to be done, and boom—agent deployed right in your salesforce workflow 🔥. Meanwhile, Microsoft DIY AI has you juggling LLMs, hyperscalers, chips, engineers… I mean, who has time for that?! 😂 Humans + Agents = Customer Success! #DF24 #NoMoreDIY

[Kevin Richardson (1% Better Each Day) @klrichardson]

@tedcruz Shame on you Senator

[Kevin Richardson (1% Better Each Day) @klrichardson]

https://t.co/WjKEdqvwjQ

[Kevin Richardson (1% Better Each Day) @klrichardson]

Well done @thekillers. That's knowing your audience and reading the room.

[Tom Wells @TomWellsLSF]

Well @thekillers just did the coolest thing ever on stage as England won the semi final...

#ENGNED #ItsComingHome

[Kevin Richardson (1% Better Each Day) @klrichardson]

@PhilRosenthal thanks for the recommendation for Grand Central Market. Great way to
start an LA day

[Kevin Richardson (1% Better Each Day) @klrichardson]

Mood and improvement follows action

[Vala Afshar @ValaAfshar]

Read to improve your writing.
Write to improve your thinking.
Speak to improve your storytelling.
Build to improve your understanding.
Give to improve your networking.
Move to improve your healthy living.
Sleep to improve your mood.
Smile to improve your happiness.

[Kevin Richardson (1% Better Each Day) @klrichardson]

Great thoughts should be shared.

[Barack Obama @BarackObama]

Tonight, Jewish families around the world will begin the celebration of Passover with the traditional seder meal. Michelle and I loved the seders we held in the White House, and the story of Passover – with its focus on resilience, redemption, and renewal in the face of persecution and uncertainty. Today it rings even more true.

This Passover, let’s remember everyone who is unable to celebrate the holiday with their loved ones. And in a time when there’s been so much suffering and loss in Israel and Gaza, let’s reaffirm our commitment to the Jewish people, and people of all religions, who deserve to feel safe and secure wherever they live and practice their faith. Chag Sameach.

[Kevin Richardson (1% Better Each Day) @klrichardson]

@charlieisaacs @Kellblog @Benioff @ServiceCloud @salesforce Congrats on 12 years of celebrating and supporting our Trailblazers @charlieisaacs! Grateful for you onboarding buddy!

[Kevin Richardson (1% Better Each Day) @klrichardson]

@DodgersNation Tommy Lasorda

[Kevin Richardson (1% Better Each Day) @klrichardson]

This is how one builds and grows trust. Thanks you @jphoornstra for your work to get it right and cover when you get it wrong. A job well done

[J.P. Hoornstra @jphoornstra]

An apology. This is not a drill:

[Kevin Richardson (1% Better Each Day) @klrichardson]

Join us to see how @MuleSoft empowers teams to create AI-enabled integrations and APIs with your trusted customer data, that are governed and secure. https://t.co/MTSPZi8fnf

[Kevin Richardson (1% Better Each Day) @klrichardson]

Tune into this Reddit AMA with Salesforce's Kathy Baxter, Claire Cheng, & Jason Wu at 11am PT tomorrow at u/Salesforce for a discussion on #TrustedAIforCRM, #ResponsibleAI, and #Salesforce, #AIresearch.

Head to the link and join the conversation.
https://t.co/5zbvJLrynh

[Kevin Richardson (1% Better Each Day) @klrichardson]

@AdamMGrant Thank you @AdamMGrant for sharing your research, insights and thoughts. I can't wait to dig into this new book too!

[Kevin Richardson (1% Better Each Day) @klrichardson]

@AdamMGrant challenges my thinking and my orthodoxies. I'm better because of his writing. Get YOUR copy!

[Adam Grant @AdamMGrant]

I’m giving away 100 signed copies of my new book #HiddenPotential.
To enter, retweet and comment by 10/21 at 11:59pm.

https://t.co/2e2m7i5jr8
https://t.co/0NuqkCpFP2