@TfL Yesterday afternoon my son and I were waiting to get on the 14 bus (LJ61 GWC) at Dean Street Chinatown. We asked for the wheelchair ramp and the driver nodded and closed the doors. He then drove off. Is this how you allow your drivers to treat your disabled customers?
@TicketmasterUK urgent help needed. Bought tickets for Lucy Dacus @O2Brixton this evening. Got order number and money left account in Feb. Tickets not on my account. Tried diff devices. Account now saying locked. No response from ticketmaster. Cant access live chat -HELP!
@TLRailUK That is so wrong. Itโs not only visually impaired people who need this assistance. Many disabilities require a personal assistant for safety. Especially as the railways are so unreliable - trains are frequently cancelled or rerouted and ramps so often donโt appear when booked.
@TLRailUK is it possible for a disabled person to buy a weekly pass for an essential carer for travel to London if the carer will not be the same person each day?
@TLRailUK Yes he has. A weekly pass is quite a lot cheaper still but I donโt know if there are any circumstances such as this where it can be shared.
@virginmedia Disgusted at your service for my elderly mum. We requested packaging 3 times to return her unused tv box but have still not received it. Today you took ยฃ90 off her for not sending it back! Literally donโt know what to do as your customer services do nothing!
@British_Airways We arrived in Vienna very delayed early AM Thurs minus our baggage. Filled out online form were told it would be with us Thursday. Nothing since! Online chat canโt help. Number I was given to call doesnโt exist. Disgusting service.