@vueling your site makes it impossible to claim -I flew to Florence on 30/6,it was delayed by almost 3 hours. Luggage was lost and it took 4 days for it to be returned. It was lost again at Gatwick on my return and I still don't have it. RUDE AND UNHELPFUL STAFF #neverflyvueling
@JellyIvy@vueling We are in the same position Ivy. Can’t contact Vueling or speak to anyone. When you try to make a claim for delayed or lost bags the website takes you to an automated screen that takes you back to the baggage tracker. Still don’t know where bags even are.
@SopsBlog@johncarver2@vueling@Bobby_Cockapoo@vueling we arrived on 30/6 on flight VY6207 from Gatwick to Florence. Our luggage did not arrive. We have wasted hours every day checking at airport . No bags and we have to leave today. Can’t get through to Vueling. Holiday ruined. No communication.
@vueling the whole of flight VY6207 from Gatwick to Florence 30/6 still don’t have their bags. The airport wouldn’t give out PIR codes last night. This is not a lost and found situation. Will the bags arrive in Florence today?
@JellyIvy@vueling@Bobby_Cockapoo Yes what does this mean @vueling ? The lost and found people said return tonight at 8 pm. Can you please tell us by return whether we should go to the airport. This is ridiculous.
@vueling@Bobby_Cockapoo@vueling Please can you confirm that all missing luggage for the entire flight VY6207 from Gatwick to Florence 30/6 will be flown into Florence today (Friday) on the 8pm arrival from Gatwick and that it will be on time - we don’t want a wasted expensive trip to airport.
@vueling We were told yesterday by lost and found that out bags would be back at Florence airport by 8pm this evening. Can you please confirm. We do not want a wasted trip back to the airport.
@IKEAUKSupport I am waiting on a replacement part for a faulty set of drawers. It was supposed to be delivered in first week of January (order 1146892872). There is no way to get in touch with you to find out what is happening. The phone just redirects to the website.