Kevin Paschuck

EVP @salesforce | Corporate athlete balancing fitness, great food, wine & unforgettable experiences.

[Kevin Paschuck @kpaschuck]

A recent @BoozAllen case study shows how the @DeptVetAffairs transformed its Patient Safety and Peer Review systems by centralizing workflows onto a unified @Salesforce platform:

1. Real-Time Context: A single source of truth.
2. Standardized Compliance: A unified digital foundation.
3. Root-Cause Transparency: Streamlined tracking.

Modernization isn't just an IT upgrade, it protects the people who served us.

[Kevin Paschuck @kpaschuck]

Scaling #AI in public service isn't an IT upgrade, it's a human leadership challenge.

Inspired by @Forbes, here is how to shift from siloed ego-systems to connected AI ecosystems:

1. Focus on the Human Element
2. Pace the Transformation
3. Prioritize Psychological Safety

True modernization isn't a top-down mandate. It’s a trusted ecosystem.
https://t.co/j50LtACCeK

[Kevin Paschuck @kpaschuck]

You can’t build trusted #AIagents on broken data.

@Informatica just dropped the blueprint for solving this: headless data services and unified agent governance.

❌ The Pitfall: Trying to deploy AI agents on disconnected legacy silos. (Result: Hallucinations and security risks).
✅ The Pivot: Positioning a unified data management foundation before turning on the AI.

When you solve the data integration and governance problem first, the AI agents actually work.

Create the data foundation that makes it real.

[Kevin Paschuck @kpaschuck]

Higher ed is at an inflection point. The universities winning today aren't just digitizing old processes; they’re using a unified data foundation to shift from reactive administration to proactive student success.

How platforms help #highered pivot:

1. Proactive Advising: Unifying data so advisors can step in before students fall behind.
2. Workforce Alignment: Scaling corporate partnerships to co-design real-world talent pipelines.
3. Slashing the Admin Tax: Automating back-office workflows so faculty can focus on mentorship.

When the technology disappears into the background, students win.

[Marc Benioff @Benioff]

Welcome Agentforce Coworker. 🤝
Your new AI teammate is now inside every Salesforce search bar. It doesn’t just find things — it works with you. Agentforce now instantly taps into your CRM data, workflows, customer history, opportunities, and cases… then takes action in real-time.
❌ No copy/paste
❌ No tab hunting
❌ No context switching
Just ask. Act. Close faster. 🔥
Plus, build custom agents that run natively in Slack, Teams, and mobile. Available today for every Agentforce customer. We went from internal dog fooding to your hands in record time. The pace at Salesforce is absolutely WILD right now ⚡️Be a Trailblazer — turn yours on today! 👇

[Department of War 🇺🇸 @DeptofWar]

https://t.co/vBm88fEmMP

[Kevin Paschuck @kpaschuck]

The debate over AI in government is over, and the race for autonomous, problem-solving #AgenticAI is officially on.

New data from @IDC shows 51% of public sector leaders are deploying these systems within 18 months, but scaling will depend entirely on meeting non-negotiable demands for #datasecurity and sovereignty.

[Kevin Paschuck @kpaschuck]

By leveraging #Missionforce National Security, the @usairforce is unifying personnel, recruiting, and logistics into a single, interoperable platform to:

Accelerate decision velocity
Improve mission readiness
Build the foundation for Agentforce AI

Proud to support the DAF in turning data into a decisive strategic advantage.
https://t.co/5naGB8kngU

[Kevin Paschuck @kpaschuck]

Imagine if #government websites felt as intuitive and seamless as your favorite consumer apps.

With the launch of the National Design Studio, the government is tackling federal digital infrastructure head-on, prioritizing user experience to rebuild public #trust.

[Kevin Paschuck @kpaschuck]

https://t.co/Kqg8UsQRjD

[Kevin Paschuck @kpaschuck]

Big win for Canadian #publichealth! 🇨🇦 The Vaccine Impact Assistance Program has officially leveled up with a new platform.

By prioritizing accessibility, robust security, and streamlined #casemanagement, PHAC is setting a new standard for responsive, citizen-first government services. A major step toward a more efficient and transparent future.

[Kevin Paschuck @kpaschuck]

https://t.co/1YTz88Lyo3

[Kevin Paschuck @kpaschuck]

It was an honor to have Salesforce’s perspectives included in the @WEF’s latest report: “Making Agentic AI Work for Government.”

We are moving from a world of AI prompts to a world of mission outcomes. Agentic AI doesn't just talk, it acts to solve complex problems.

Key takeaways for #GovTech leaders:
✅ Focus on outcomes, not just inputs
✅ Governance is an accelerator for scale
✅ Success requires a unified data foundation

[Kevin Paschuck @kpaschuck]

@SlackHQ @salesforce Read more: https://t.co/f5aiyZJVzd

[Kevin Paschuck @kpaschuck]

For the public sector, the mission is the priority, but the coordination tax is the obstacle.

The VHA is proving that by using @SlackHQ as a digital HQ for @Salesforce, we can move logistics out of email and into real-time action.

The result? Faster care for 9 million Veterans.

[Kevin Paschuck @kpaschuck]

.@Forbes Research just dropped a blueprint for 2026: The shift from Risk to Resilience.

95% of execs say consumer trust will define success this year. In the public sector, that’s not just a metric, it’s our mandate.

What separates the leaders from the laggards?

❌ Laggards: Run disconnected cool AI pilots that don’t scale.
✅ Leaders: Ground AI in core data to build operational resilience.

Efficiency is the goal. Resilience is the survival strategy.

[Kevin Paschuck @kpaschuck]

Full insights here: https://t.co/vWcs9BUJe2

[Kevin Paschuck @kpaschuck]

We’ve spent the last decade building dashboards to "admire the problem."

The Pentagon is moving on.

In a new interview with @FedScoop, retired Maj. Gen. Allan Day explains the shift from the Information Age to the Agentic Age.

The goal? Decision Advantage.

Why it matters:
❌ Static dashboards just tell you you’re in trouble.
✅ Agentic AI acts to keep you out of it.

Stop watching your data. Start orchestrating your outcomes.

[Kevin Paschuck @kpaschuck]

Stop optimizing for total automation and start optimizing for the #AI + Human workforce. 🤝🤖

The winning strategy?
✅ AI: High-volume, repetitive tasks.
✅ Humans: Complex, high-stakes empathy.

Don't automate everything. Automate the right things.

[Salesforce News & Insights @SalesforceNews]

Salesforce announced 30+ new capabilities that take Slackbot from personal agent to the ultimate teammate.

Watch yesterday's keynote in under 4 minutes, including:
🔹The power of Slackbot
🔹Slack Marketplace
🔹CRM, now built into Slack

https://t.co/dFLJzURf6s