We’re seeing encouraging recovery progress, with service availability and email delivery performance improving across a growing portion of affected infrastructure. We know our customers rely on our services to get important work done every day, and regret the impact these outages had on those who depend on us.
We will continue to share more information as we have it, and for now we can confirm that there is no indication this is the result of malicious or cyber activity. Our teams are reviewing what happened and how we can prevent similar issues going forward.
We’re seeing continued recovery progress across affected regions, with broader improvements in North America, sustained improvements across much of Europe, and encouraging recovery signals in Asia Pacific. Some users may still experience intermittent access issues or delayed email delivery as mitigation continues across remaining affected infrastructure. Our focus remains on stabilizing recovered infrastructure, completing mitigation in remaining impacted areas, and reducing delayed email queues and backlogs while we validate service consistency across connection methods. A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G if the admin center is not available to you.
We’ve made additional progress toward recovery, with actions now completed across portions of affected infrastructure and traffic being gradually restored. We’re seeing improvements in key scenarios, including mailbox access and delayed email processing, though some intermittent issues may continue. Our focus is extending these recovery actions across remaining affected infrastructure while continuing stabilization and adding capacity to improve consistency. A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/bVoAAh3D2G if the admin center is not available to you.