Claudeforce is here. ⚡️ The #1 AI (Claude) now runs natively on the #1 CRM (Salesforce). Through the new AIforce harness + Headless 360, Claude gets direct, governed access to Data 360, Tableau, Slack, and your entire Salesforce workflow—without ever leaving the chat.
What this changes today:
• Instant Grounded Intelligence — Ask complex enterprise questions and get real-time, trusted answers
• App & Agent Builder — Deploy custom workflows, agents, and secure apps on the fly
• Action-Oriented — Trigger live enterprise actions and get work done, not just summaries
• Ironclad Governance — Zero Data Retention, full trust boundary, Salesforce-certified by default
Probabilistic models alone can’t run a company. Deterministic systems alone can’t reason. Claudeforce fuses Claude’s reasoning with Salesforce’s trusted data and controls. The AI is the interface.
This is how every business will run.
See it at Dreamforce. #DF26
Are we in a SaaSpocalypse?
@krisCB, EVP & GM of Agentforce, thinks not. His take? SaaS isn’t dying. It’s evolving toward agents.
"Great products win. In every era, some companies have failed and others have thrived. @salesforce is in an amazing position to thrive."
The headlines might say “apocalypse.” But the companies in the trenches building are still hiring and seeing revenue accelerate.
If you have the opportunity to attend the University of Notre Dame… GOOO!!! The opportunities are endless. This place is so special and I can’t thank enough people who all helped me. Here are some clips and projects that I was blessed to be apart of. Thank you ND ☘️
Our philosophy is simple: Agentforce Sales should meet customers exactly where they work.
We’re bringing Agentforce Sales directly into ChatGPT. This is the fusion of OpenAI’s frontier intelligence with the #1 CRM!
@SalesCloud @ChatGPTapp
https://t.co/RMoMxWYfiL
Welcome Agentforce Sales + ChatGPT! 🌟 Our Christmas gift: The world’s #1 Sales Cloud is now alive inside the world’s #1 LLM—delivering CRM context, data, intelligence, and action to every seller. Your pipeline just got supercharged. Manage your sales force smarter—from literally anywhere (even at the top of Haleakala). Close deals faster than you can say “Mele Kalikimaka”! 🚀❤️🎅 🧑🎄#Agentforce #SalesforceAI
Fun to see the SaaStr himself Jason using Agentforce for sales — and finally calling customers back! 😂 I’m doing that too… it’s incredible what happens when your AI actually helps you sell! 🤖💥
Over 26 years, 100M+ people contacted Salesforce we couldn’t call back. Not anymore. 🚀Agentic Sales—built into our Sales app—means every prospect gets a real qualifying conversation. Just like Agentic Support in our Support app. Deeply integrated into the world’s #1 CRM, Humans + Agents drive customer success together. ❤️🤖
https://t.co/zL2Ty0DkxW
Our customers just voted Salesforce #1 for both Sales Products & Best Software Products at G2’s Best Software Awards. Salesforce also topped the charts across 65 different G2 Winter Grid Reports. Thank YOU Ohana for making it all possible. 🥳
#BestSoftware2025
Fun fact, when you get the free foundations added to your org it automatically creates and maps your accounts, contacts, leads, and a few other objects into Datacloud…
Just learning this now when I looked and they were magically created last Wednesday.
😳🤓
Probably the most underrated @Salesforce announcement from @Benioff today is that ALL @SalesforceAdmns can now try generative AI (prompt builder & agentforce) in their OWN org without paying anything.
I already had my AE add Foundations to our org this afternoon, it took 5 mins.
So excited about Salesforce Foundations and Agentforce. Great AI starts with great data, great data starts SFDC apps and data cloud. Foundations delivers the base apps and Agents customers need to get started! Free!
Today, 1600 Salesforce Engineers, Customer Success experts, Professional Services, Partners, and BT joined forces to ignite Dreamforce attendees’ journey to launch their own Agentforces at our dedicated launchpad! 🚀 Be part of our historic AI engineering revolution! This is now the Advanceforce in action! 💪Welcome to the future of customer success at #DF24: Agentforce—starting at just $2 per conversation, with volume discounts. This is what AI was meant to be! ❤️🤖 #DF24
Today, 1600 Salesforce Engineers, Customer Success experts, Professional Services, Partners, and BT joined forces to ignite Dreamforce attendees’ journey to launch their own Agentforces at our dedicated launchpad! 🚀 Be part of our historic AI engineering revolution! This is now the Advanceforce in action! 💪Welcome to the future of customer success at #DF24: Agentforce—starting at just $2 per conversation, with volume discounts. This is what AI was meant to be! ❤️🤖 #DF24
Excited to introduce Salesforce Foundations—our latest innovation designed to supercharge your CRM experience. We're delivering key features from Sales, Service, Marketing, Commerce, and Data Cloud to your existing Sales and Service Cloud environments, all at no additional cost!
Foundations is a free upgrade that brings Sales, Service, Marketing, Commerce, and Data Cloud features to @Salesforce customers.
See how the enhanced UI makes it easier for companies like Grammarly to build connected, AI-powered customer experiences. https://t.co/dvfUgFoUyI
Welcome @salesforce Pro Suite! Flexible, scalable, all-in-one offering to help small businesses get started and scale on the #1 AI CRM. Pro Suite helps customers grow their operations with one ready-to-use and easy-to-implement solution.
https://t.co/d0mji8xZrY
Check out why @PCMag gave Salesforce Starter an "Excellent" rating in their latest review and why "its scalability and ease of use make it a suitable choice for companies that want to streamline their operations.”https://t.co/nNtCJavbiQ