krystalclair

PMA✊🏼vegan🌱feminist❣️

[krystalclair @krystalclair]

@SportsDirectUK are you going to continue to keep my money & ignore me as you have the last 2 weeks & do nothing?

[krystalclair @krystalclair]

@SportsDirectUK you’ve had £100 of my money since 7th Nov & I’ve received no gift voucher!I’ve been told twice you will “deal with it promptly!”

[krystalclair @krystalclair]

@British_Airways clearly you don’t want to give me the info so I may prove your wrong doing. Per GDPR I am entitled to these call transcripts

[krystalclair @krystalclair]

@British_Airways this request was made 2 weeks ago and I’ve had no response whatsoever. The customer service agents refuse to help me further

[krystalclair @krystalclair]

@British_Airways I was misinformed by your staff TWICE on the phone re rebooking info. I’ve asked for transcripts as is my right

[krystalclair @krystalclair]

@British_Airways there is availability for my NEW needed flight - 90k Avios and £237. I am happy to even pay the monetary portion if you can credit me the Avios to make this possible as I cannot do this myself online..

[krystalclair @krystalclair]

@British_Airways my original flight is in a little over 72 hours (less than 5 days). It is imperative I have this issue resolved asap as I am growing increasingly stressed and anxious over the situation YOU have placed me i…

[krystalclair @krystalclair]

@British_Airways I have provided call logs and exact times to prove the advice I was given. I’m reviewing the same generic response and getting nowhere

[krystalclair @krystalclair]

@British_Airways I will now be stranded in the US or forced to make a whole new booking at my expense: this was all done on YOUR staff’s advice on 2 occasions before booking../

[krystalclair @krystalclair]

@British_Airways I was told 2/3 times I could amend my flight coming home to uk,SEPERATE from my companion. There is availability and I’m being told now, there is no such process…

[krystalclair @krystalclair]

@British_Airways going in circles explaining my situation - can I speak to ONE person please? I’ve explained myself many times over many hours & getting nowhere…

[krystalclair @krystalclair]

@Joey7Barton How many minutes did you play for England again?

[krystalclair @krystalclair]

@L8NL8N did you ever get anywhere with contour? Digging into their conduct and the ripping off of their leaseholders.

[krystalclair @krystalclair]

@Expedia ‘liking’ my post about being scared about having an asthma attack. But no reply or help offered. I ask again, why not?

[krystalclair @krystalclair]

@Expedia a hotel I booked was so dirty I was close to an asthma attack. It was absolutely disgusting. 2 hours for a refund at 11pm at night and 0 help relocating me , as it “wasn’t granted”. Why? Do I need to be hospitalised before you’ll offer any help?!

[krystalclair @krystalclair]

@ExpediaUK apparently amongst all your brands you have NO email addresses?! Amazing in 2024!

[krystalclair @krystalclair]

@hotelscomhelp did I mention having to use my inhalers multiple times when in the room for just a few minutes? Oh! And a lovely rash appeared!

[krystalclair @krystalclair]

@hotelscomhelp 2 days later you responded with the offer of £50 voucher. Who can actually help me and listen to the issue of the unclean hotels you allow on your website?

[krystalclair @krystalclair]

@hotelscomhelp I almost forgot the hair stuck to the walls in the ‘new’ room we were offered!

[krystalclair @krystalclair]

@hotelscomhelp one last thing! The walls behind the beds were damp, as were the ones round the windows. Oh and there was MOULD growing IN the lamps.