@AmericanAir@kctrvl I hope @AmericanAir ‘s short-sighted leadership has figured in that you'll lose valuable customer loyalty and eventually real revenue. I spent a lot of time gaining elite status and giving your airline priority but that won’t happen any more.
I know you'll say things like "Our goal's always to provide excellent options and value to our loyal flyers, and we're sorry for any surprise". But I hope your short-sighted leadership figured in that you'll lose valuable customer loyalty and eventually real revenue.
@americanair some orgs. require buying the lowest fare for business travel (ie. basic economy) & this is when I used to be able to use my elite status to select a seat or even get a nicer seat. Now that this is not an option I will not be prioritizing AA for work travel.
@AmericanAir flight 3201 is a 1-hour flight and they have delayed the whole plane because of a ‘broken food tray’. There seems to be no regard for scheduled departures anymore!
@Ask_Spectrum is there no way to report an outage without having to speak with someone or use chat? Our Internet service been out since last night and I need to see how to check progress. Please help!
@SpiritAirlines my daughter’s flight from Charleston to Miami got cancelled this morning and the gate agent refused to book them until Friday, even though there are flights available for tomorrow online! Please help!
@Delta DL1585 was cancelled this morning without any notice. My daughter missed a critical appointment and the agent could not get her on another flight until 7 hrs later! This is not acceptable, how do we file a complaint?
@vwcares How do I inquire if a VW dealership is overcharging for and exaggerating a repair that I must have? We have a leaking Tiguan thermostat housing but they are also replacing the water pump and other items.
NEW: a bipartisan group of 42 mayors urged @POTUS in letters yesterday to immediately lift the pre-departure testing requirement for vaxxed air travelers, citing the impact the decline in int'l travel spending has had on constituents & businesses. ⬇️ https://t.co/6VbnDbWppz
Mandatory COVID testing for entry into the US is causing price gouging for desperate US tourists in other countries. Please show that you trust vaccines and end this policy for fully vaccinated travelers. @POTUS @WHCOVIDResponse @ashishkjha