@LGE_Global@LGUS my LG dishwasher is not working since a week. Nobody is coming to fix it. This is pathetic service in Bangalore
Complaint no : RNA260712040754
Escalation no : VCA260713022494
@airindia My question is simple: How was AI2427 (IXL → IXC, 27 June, 08:50) declared cancelled on 12 June and I was involuntarily moved to another itinerary, only for AI2427 to operate on 27 June at the exact same time with the same flight number?
I incurred additional costs and had to alter my Ladakh itinerary because I was told by customer care the flight no longer existed.
Was the flight genuinely cancelled and subsequently reinstated? If yes, why were affected passengers not re-accommodated on the restored flight? If not, why was it represented as cancelled in the first place?
This is a matter of transparency and fair treatment of customers, not merely a refund.
@airindia In Oct 2025, I booked AI2427, the direct Leh (IXL) → Chandigarh (IXC) flight for 27 June 2026. In June 2026, I received an email stating that AI2427 was cancelled and was involuntarily moved to a 25 June Leh → Delhi → Chandigarh itinerary.
This disrupted my Ladakh plans and forced me to book an alternative Indigo ticket via Delhi at an additional cost of ₹16,000.
Today, after reaching Leh Airport, I see AI2427 operating on 27 June at 08:50 with the exact same flight number and timing. See the photos
How can a flight be declared “cancelled” for booked passengers and yet operate exactly as scheduled? Passengers who book early and at lower fares should not be penalised. This raises serious concerns about fairness, transparency, and customer rights.
I request an explanation and reimbursement for the additional expenses incurred due to this disruption. @DGCAIndia #airindia #ConsumerCourt @jagograhakjago #aviation
@kthombre@airindia The same happened to all 5 of us.
Air India showed our PNR via Delhi, while MakeMyTrip still showed a direct flight. Same PNR, different routes, causing confusion. All 5 of us booked another expensive flight.
@airindia I also spoke with local air India team at Leh and they too mentioned this should not have happened. I need you to refund
Me the additional amount I had to
Pay to indigo to go to same destination on the same day. It’s a matter of
Principle. It has happened with 10 other people
@carrier I had bought an AC 3 weeks back , after running for 5 days, the AC chip had a fault. Your customer care placed an order for replacement and assured that it will be delivered in 5 days. It has now been 2 weeks and today your regional manager said that internal tax invoice wasn’t generated and so it will take another two weeks. Pathetic customer service !!! My 42K are stuck !! Refund the amount and take your faulty devices back !!
@carrier I had bought an AC 3 weeks back , after running for 5 days, the AC chip had a fault. Your customer care placed an order for replacement and assured that it will be delivered in 5 days. It has now been 2 weeks and today your regional manager said that internal tax invoice wasn’t generated and so it will take another two weeks. Pathetic customer service !!! My 42K are stuck !! Refund the amount and take your faulty devices back !!
@PTI_News Good gesture, please make sure at least those 11 seats are also not taken away by KSCA members, and the elites via passes like with happened with match tickets @RCBTweets@ombirlakota