NEW: Residents in Venice, CA tell me a power line outside their home has “exploded” 3 times in recent weeks and caused power outages. They say @LADWP isn’t doing enough to fix the problem and they worry the sparks could ignite a fire. #California
@Ticketmaster update as I enter day 5 of this saga. Still no tickets. Just got accidentally hung up on again. What is wrong with you?!? I just want to re-purchase the tickets I already purchased!
@Ticketmaster I’ve emailed, chatted, and spoken with 3 people on the phone (Terrell, Yessi, and the 3rd who did the “accidental” hang up). I still don’t have tickets and only frustration. You are a broken company.
@Ticketmaster you are truly the worst. I’ve spent 3 hrs in the past two days just trying to re-purchase the #coldplay tickets I had already purchased two years ago for a show that got cancelled. I’ve been lied to, hung up on, kicked off your site, made promises that were broken…
@Delta You said to dm you, Wolf, but that just gave me an auto reply asking me to use the delta messaging system. Oddly enough, concurrent to my phone hold, I started a messaging chat that is now into its 18th hour, and I have still not been connected to a representative there. Help!!!
Spent literally 6 hours on hold with @Delta today; eventually had to hang up to take care of my kids at bed time.This, after they changed my flight, moving my family from a Sun afternoon to Mon midday return, asking us to sleep in Mexico City. The worst. What’s wrong with you?!?!