@JioCare But the process and coordination between care and the local office is very bad they are still saying that i have to buy a new remote my connection is only 3 months old and the service is very bad
Yesterday my jio set top box remote stop working there are no external damage its just Stop working after complaining to coustomer care they said they will replace the remote free of cost after that the local eng. call me and said you have to buy a new one @JioCare@reliancejio
@JioCare Thankyou but i have to visit jio care office and they are continuously forcing me to buy new remote today i visited jio service office and talked to manager only after that they come to my place and replaced my set top box.
Why would i but a new remote if there is no external damage pathetic service by @reliancejio@JioCare the local jio Engineer is refusing to exchange my remote. If you guys are reading this tell me what to do?