Suja Kunwar

A human first!
~Head full of dreams~

[Suja Kunwar @kunwar_suja]

@myntra Order placed on 24th September, haven't received yet. Multiple out of delivery msgs, agent doesn't receive the call and gives reason for failed attempt as unable to reach the customer. Care executives not helping at all. This is frustrating! #Consumercomplaints

[Suja Kunwar @kunwar_suja]

@JioCare @reliancejio @JioCare @reliancejio Internet is now restored after I made an additional payment to regain connectivity. The billing discrepancy remains disputed. Please reconcile all payments and confirm any excess credit/refund. NCH grievance 10568916 remains open.

[Suja Kunwar @kunwar_suja]

@JioCare @reliancejio Our JioAirFiber internet is off despite recorded payments. Your website and overdue email show conflicting dues after a plan change. This is unacceptable. Restore service urgently, reconcile payments and provide a complaint number and resolution timeline.

[Suja Kunwar @kunwar_suja]

@JioCare @reliancejio @JioCare @reliancejio National Consumer Helpline grievance 10568916 is now In Process. I have also emailed your West Bengal Appellate Authority. Account details and payment references sent by DM. Internet remains off. Restore urgently and provide a resolution timeline.

[Suja Kunwar @kunwar_suja]

@JioCare I have already sent you the details

[Suja Kunwar @kunwar_suja]

@JioCare @JioCare when will you solve my problem? The whole day I had no internet, have been trying to reach out to you guys since morning. How long will you take?

[Suja Kunwar @kunwar_suja]

@Cleartrip Hotel confirmed that they received the payment. You can close this

[Suja Kunwar @kunwar_suja]

@Cleartrip URGENT - hotel denying payment - stuck in a foreign country - trip id 261023335904. No international roaming so can't call your Indian support number (why don't you have an international number given that you provide international bookings?!).

[Suja Kunwar @kunwar_suja]

@Cleartrip Please asap. We are stuck

[staysaasy @staysaasy]

The problem with all of these AI personal assistant things is that people don’t actually want to do stuff.

You fucking get that right? Do you understand that?

Just like AI tools in the workforce, AI assistants don’t actually abstract decisions for you, they let you accelerate decision making.

So instead of making one decision a day and then lamenting you can’t do more, AI assistants are going to let you make ten decisions a day and act on all of them.

A miracle?

Nah dog, a fucking nightmare. Nobody except type A strivers who need Twitter fodder actually want that.

Let me tell you a story.

When I got back from college I was inspired. If I could take on an elite university with grit and determination, so could everyone I know.

I was all razzed up to get people I know to achieve their potential. What I learned after many years of trying is that absolutely nobody wants to realize their potential.

People want to hang out with friends and complain. That’s how the world has worked for ten thousand years. This weather fucks. Can you believe the cows walked off.

People don’t want enablement. People don’t want you to take all of their excuses.

TV is mindless passive activity. AI assistants are not. They’re telling people that they can achieve more. And people absolutely do not want that.

Let me tell you another story.

Once upon a time I lead a big process overhaul at work and it was great. Two years later I hired a contractor to do something similar. But I personally didn’t want to have to do a bunch of work.

Within a week I knew I fucked in. This contractor kept coming to me with decisions I needed to make. Dude I wanted to not have to think about this.

Again, a helper when you don’t actually want help is a disaster.

None of these AI assistants will take off because people don’t actually want assistants.

[Vamsi Krishna @vamsi_edu]

It is saddening to see the power of @Twitter being manipulated by @talk2anuradha, to gain public support by misrepresenting facts, even after colluding & instigating corruption in our eco-system by paying kickbacks.
I request everyone to read the thread to understand our stance.

[Suja Kunwar @kunwar_suja]

@RailwaySeva Issue resolved by the TC

[Suja Kunwar @kunwar_suja]

@RailMinIndia @RailwaySeva B1 passenger adamant and not allowing to lower the middle berth seat. I booked B2. Where do I seat? Please help. Complete harassment #COMPLAINT
12424 B7 coach

[Suja Kunwar @kunwar_suja]

@myntra When will my order get delivered?

[Suja Kunwar @kunwar_suja]

@myntra Order placed on 24th September, haven't received yet. Multiple out of delivery msgs, agent doesn't receive the call and gives reason for failed attempt as unable to reach the customer. Care executives not helping at all. This is frustrating! #Consumercomplaints

[Tushar Dev Sharma @devsharmatushar]

Autos are an absolute menace. Breaking traffic rules at their will and then look at their guts. This is in Kormangala 5th Block.

@BlrCityPolice please look at this. Attaching pics and video.

[Suja Kunwar @kunwar_suja]

@devsharmatushar @Pepperfry @Pepperfry we feel cheated #customercomplaint

[Tushar Dev Sharma @devsharmatushar]

@Pepperfry multiple cracks have started to appear on the replaement piece. Within 2 days of delivery. See attached photos.

I don't whether to laugh or cry.

[Suja Kunwar @kunwar_suja]

@devsharmatushar @Pepperfry @Pepperfry what is this?

[Suja Kunwar @kunwar_suja]

@Pepperfry cheating customers. Horrible product and service. #customercomplaint #consumerprotection #consumerforum #pepperfrycomplaints