kurtis

[kurtis @kurtimac90]

@northernassist what’s happening at Rochdale - currently stuck on train from machester Victoria to Leeds (17:21)

We’re at a standstill at castleton with no information being given

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[kurtis @kurtimac90]

@Thegiest @OctopusEnergy @Shell I had the same today and invoked cancelled and moving back to BT

On full fibre 900 and getting 1mbs all day isn’t for me

[kurtis @kurtimac90]

@northernassist @70Dawood What’s the update

[kurtis @kurtimac90]

@KFC_UKI_Help how would someone with allergies be able to make an order via your app?

If you were allergic to something how could you notify the restaurant of this?

Your Facebook support suggest calling the store directly however none of the 6 local stores have answered

[kurtis @kurtimac90]

@KFC_UKI_Help any reason why you can’t amend or customise a burger on your app when ordering delivery?

Don’t like mayonnaise so would like to remove this from my fillet burger - delivery order but unable to customise or provide additional information.

[kurtis @kurtimac90]

@northernassist what’s going on at Wakefield? No trains leaving Leeds

[kurtis @kurtimac90]

@northernassist can you tell me what’s going on between Bradford foster square and Leeds.

Trying to get on at Apperley bridge but trains are delayed with no mention as to why or notice of service disruption online

[kurtis @kurtimac90]

@northernassist @m4nni516 Fancy making that announcement on the train so everyone knows what’s going on??

Or shall we just leave everyone in the lurch like usual??

[kurtis @kurtimac90]

@UPS_UK @UPS Still not getting anywhere

I’ve been asked to complete forms and advised this will be everything then another form comes out the woodwork! I just want my watch back that was lost in rome airport! Is it too much to ask??

[kurtis @kurtimac90]

@UPS_UK your customer service is truly appalling.

Deliver what matters - just not delivering my package from Italy to UK. That doesn’t matter does it!

Numerous calls to your uk customer service department who tell me to ring Italy ups but Italy ups don’t speak English HELP ME!

[kurtis @kurtimac90]

@UPS_UK @UPS reckon you can help?

[kurtis @kurtimac90]

@ZARA sort your website out! Travelled 30 miles to your store as it showed as being open! Leeds white rose

[kurtis @kurtimac90]

@UPS_UK DM SENT!

Time for you to show if this delivery really matters.

[kurtis @kurtimac90]

@AVFTS1 It’s allowing Phillips to chase his own shadow all night for me 🤯😡

[kurtis @kurtimac90]

@MCSanimal @northernassist But no train guard on the train? So how is it even possible?!

[kurtis @kurtimac90]

@northernassist @NetworkRailLDS Already discussed with your “customer services” and they said there’s nothing they can do and that all we can hope for is that the appeal is successful.

[kurtis @kurtimac90]

@northernassist I trust all the penalty fares you are issuing this morning will be revoked in light of the issues faced?

Massive queue at the station to buy a ticket from a single machine.

No train guard in sight to purchase a ticket from.

1/2

[kurtis @kurtimac90]

@northernassist @northernassist @NetworkRailLDS

You should be ashamed of how your staff have made people feel this morning.

Making people feel like they are criminals when it’s clearly an issue nationwide. And out of their own control. What happened to compassion eh?

[kurtis @kurtimac90]

Its abundantly clear I’m not fare dodging but simply an issue with your own app that has caused this issue.

Doesn’t seem fair to me @northernassist

#penaltyrailfare #notacriminal

3/3

[kurtis @kurtimac90]

On arrival into station asked where a ticket could be purchased to be told that we can buy one but will be required to give details for a penalty fare also.

I’ve got evidence of tickets purchased every day using your service for the past 3 years.

2/3