8/n I have evidence for everything - flight delays, notifications, everything! How do you suggest we address this and get to an appropriate resolution?? Reimbursement teams are very unhelpful 😕
#passengerrights#travelrefund#airlinedelay
7/n However suddenly the tune changed when it came to reimbursement claim and I'm are told that we are no show and cannot get compensation or reimbursement. The team says no option to escalate. Wow! #CustomerExperience