Kim Fredrickson

[Kim Fredrickson @kwed92]

@OptumRx I had an order for estrogen cream. OptumRx got the order and cancelled. Reordered cancelled 4x. Called 5x. Said was ordered but your AI cancelled even with human overriding cancellation. Never could get the order completed after multiple phone calls! Fo better OptumRx

[Kim Fredrickson @kwed92]

@truemed Except can’t access my LMN! I got your email on how to access it and your system does not work! Terrible service. Won’t use you again. Last name is incorrect but can’t access my account to change it. Too many issues with your site. Sad

[Kim Fredrickson @kwed92]

@truemed @a16z @jwmares Terrible experience when trying to get medical necessity letter. Asked it to be emailed but won’t do it even when your system will not accept the correct email for my account! Won’t use Truemed again.