@rapidoapp_ while the parcel is missing.
Please treat this as an urgent matter and:
Contact the rider immediately.
Verify the delivery status.
Help locate and recover the parcel.
Provide an update as soon as possible.
I expect a prompt response, as the items are currently unaccounted for.
@rapidoapp_ The ride has been marked as Completed, but the receiver has confirmed that she did not receive the parcel.
I have been trying to contact the rider, but I am unable to reach him. I also contacted the receiver directly, and she confirmed that nothing was delivered.