Lorraine Clements

A mama of 7 sons who are my world. Have a special hubby who is my universe. I may be disabled but thats not all I am…

[Lorraine Clements @laineyclements]

@JustEatUK I have already but haven’t received a reply

[Lorraine Clements @laineyclements]

Consumer Rights Act 2015 https://t.co/iLCMb9jSFl @JustEatUK Just Eat will not give me a refund to my original payment method, only app credit. Over half food never arrived, restaurant confirmed this. I need to repay credit card as I had to reorder more food, any advice? Thank u

[Lorraine Clements @laineyclements]

@JustEatUK I have another question, can I DM you?

[Lorraine Clements @laineyclements]

@JustEatUK I’ve replied

[Lorraine Clements @laineyclements]

@JustEatUK I have done this but haven’t received a reply

[Lorraine Clements @laineyclements]

@JustEatUK Yet again items missing. Our weekly treat was ruined because myself and son didn’t eat it. Need to do better. Refund for missing items not enough. Whole meal ordered so should be refunded all of it.

[Lorraine Clements @laineyclements]

@JustEatUK Ok, I will contact you

[Lorraine Clements @laineyclements]

Would @JustEatUK ask me to download an app to verify myself via WhatsApp?

[Lorraine Clements @laineyclements]

@JustEatUK I can’t DM you, I can’t find the icon for it? Can you DM me?

[Lorraine Clements @laineyclements]

@JustEatUK @_alicebeer @WhichUK Just Eat won’t refund my original payment method. More than half order missing. Restaurant confirmed this. Had to reorder more food from JE. Need to pay credit card, JE put it on app credit I don’t want this. Please help?

[Lorraine Clements @laineyclements]

@Morrisons That’s if you have it! Ordered weeks ago a 5.2kg gammon as a main & received a 2.4kg for £2 less. Checked this morning there was no notice but when my friend collected it they told him to check my email due to substitutes. Not good enough Morrisons! No time for replacement.

[Lorraine Clements @laineyclements]

@SkyUK I’ve pm Sky, please can you reply?

[Lorraine Clements @laineyclements]

@SkyUK I need to speak to sky. I’ve sent emails and even spoken to an assistant but they’ve ignored the plan that was in place. .

[Lorraine Clements @laineyclements]

@dhlexpressuk What time do you deliver to? I’m expecting a parcel so is there any chance I might still get it today?

[Lorraine Clements @laineyclements]

@dhlexpressuk What time do you delivery to? I’m due a parcel so is there any chance it’s still going to arrive?

[Lorraine Clements @laineyclements]

@JustEatUK Some just don’t turn up………20 minutes later, no update and can’t get in touch? Customer service?

[Lorraine Clements @laineyclements]

@JDWFashion My Parcel on Evri is saying there’s a delay. It was next day delivery and it’s now late but apart from that the items are needed for an occasion so if I’m not going to receive it I would like a replacement asap please?

[Lorraine Clements @laineyclements]

@HMRCcustomers All sorted now. After getting through twice you hung up. When customers are worried already & can’t speak to you after trying for days it becomes extremely stressful especially for young 1st time payers. There should be an easier way to get help.

[Lorraine Clements @laineyclements]

@HMRCgovuk @HMRCcustomers waited ages getting through twice on the phone and both times you hung up? Not counting the amount of times I was cut off because it’s busy. Biggest UK company don’t have enough staff? (With manners)

[Lorraine Clements @laineyclements]

@CwC_UK Our condolences to his family and friends.