You can contact their UK Customer care centre via email
[email protected]
You may need to show evidence that you have engaged the airline before you make a claim with the @UK_CAA
Oh best believe I am exploring that angle as well. I reminded @flyairpeace severally about that compensation and they kept overlooking it in the emails. I am definitely going to address it here in the UK. @mikeachimugu01 said it is within my rights to. At least we have a working society here. They will hear from me.
I hope he doesn't block you for your tweet. I contacted @cpdncaa for a similar issue but he blocked me.
I was able to claim compensation via the @UK_CAA. The NCAA does not have a robust means of engaging the airlines
Nigeria airlines be moving mad since 1901, they hope you give up chasing your refund.
@mikeachimugu01 I wonder what your desk looks like with the volume of complaints chasing refund
Unfortunately, I'm not sure @cpdncaa will be able to help much in this situation.
I had a similar issue and was blocked by Mr Achimugu. You're more likely to get resolution by contacting @UK_CAA or the airline directly.
Unfortunately, @mikeachimugu01 has now blocked me because I provided feedback on my experience with the @cpdncaa.
I don't think it is appropriate for officials who handle public complaints to do this. It only serves to further erode public trust.
@lanremed Hello @lanremed, your X mention caught our attention. We would like to see how we may help you. Please click the link to connect with us via DM. Thank you.
https://t.co/aI8dhyejna
@lanremed@AltBankNg Hello @lanremed, thank you for contacting UBA, Africa's Global Bank. We're sorry to hear about your experience. Please use the DM link below to connect with us privately. Thank you.
https://t.co/aI8dhyejna
Dear whoever you are,
I've seen your DM response which just confirms your incompetence.
So, you could access my account to find out what the problem was, but you need me to provide you with my email (which should be on your file) to facilitate resolution.
You need to #FixUp
@lanremed Dear @lanremed, we understand the difficulties you faced and empathize with your situation. Please note that you have been responded to via direct message. Thank you.
Godspower, unfortunately I'm not going to let you guys @AltBankNg trick me for the third time. I'm done with you.
The best you can do is to feedback to your bosses to leverage technology to make banking easier for your customers.
Thankfully, I've got plenty of options nowadays.
@lanremed@UBACares Hello @lanremed,
We sincerely apologize for any inconvenience you may have experienced earlier.
We have sent you a direct message so we can better assist you.
Please share more details about your experience with us there.
Godspower N.
Alternative Bank @AltBankNg is just as worse.
I also remember one time many years ago when I wanted to reactivate my dormant account with @UBACares and they asked me to bring tenancy agreement 🤣. I let the account remain dormant.
My bank is not supposed to stress me.
I agree.
Nigerian financial institutions exhibit a level of incompetence that make one wonder why they exist in the first place.
You put in place layers of technology to facilitate authentication but you then default to unreliable means of authentication when it is required.
There’s just a lot of problems with Nigerian Financial Institutions that often just irritate me and not wanting to deal with them. A task as simple as address update or change of bank account number is like rocket science.
I don’t even want to mention one of the PFAs that sent me an outdated form for a specific action only for them to ask me to refill another form again. The form on their website wasn’t even working to start with otherwise we wouldn’t be dealing with paper forms.
It’s still a mystery that in this age and time you cannot just make all these changes on their websites without unnecessary admins or paper forms.
The institution I am focusing on today couldn’t change an address on a bank account and the bank account linked to an investment account for over one month now.
Appalling to say the least!
@mikeachimugu01 Hi Michael,
We both know this back and forth will get nowhere at this time.
Once the claim is settled fully, I will come back with additional proof to back up my claim.
My only request is that @cpdncaa sees it as a point to improve on consumer protection both home and abroad.
@mikeachimugu01 I have left it vague as I have a claim in progress which is being facilitated via a foreign Civil Aviation Authority. My claim has progressed faster since I decided to exclude @cpdncaa from the claims process.
I just felt it was important to put it out there.
I regret to say that based on my personal experience with the @cpdncaa. In incidents where the flight originates or terminates outside Nigeria, NCAA is more likely to act in support of the airline rather than the passenger.
If you involve them, you are unlikely to get resolution
Every time this MP speaks on healthcare, it’s the same pattern- blame immigrants!
So let’s start with the basics.
1. No foreign nurse “barely speaking English” can work in the NHS. To even begin the process, you must pass IELTS/OET with some of the highest language standards in the world, sit the UK’s own CBT exam, verify your licence from your home country, and still pass the OSCE after arrival.
These are your rules and we meet them.
If after all that you still think immigrants “can’t speak English,” then the issue is not competence, it’s the bias in your mind.
Raise the requirement to IELTS 8.5 if you like; people will still meet it, and you still won’t consider them “good enough” because the problem is not the score, it’s your perception.
2. You called foreign staff “potentially unqualified and incapable.” Based on what?
Where is the data?
Immigrants make up a massive percentage of the NHS workforce. If we were “incapable,” the outcomes, mortality rates, and safety records would show it but they don’t.
What you have is not a fact, it's just a convenient political narrative.
3. You asked why the UK “relies on foreign labour,” The answer is simple - it is cheap labour.
Every visa category requires a minimum salary of £ 41,000, except for the Health and Care visa, which is set at around £25k.
For a registered professional with people’s lives in their hands, in this economy, that is exploitation, not generosity.
British doctors are striking.
British nurses are leaving.
British student midwives are graduating into unemployment. And instead of addressing poor pay, unsafe staffing, and a system everyone is running away from, you turn immigrants into the scapegoats.
4. You also speak as if UK-trained staff are automatically superior. Let’s be honest. Even the three- or four-year nursing route or UK two-year fast-track nursing programmes, nurse associate routes, and the watered-down training pathways cannot be compared to the depth, rigour, and technical foundation of Nigerian nursing education.
I can only speak for Nigeria because that’s the system I trained in. Five years of university-level nursing science, one year of internship, and one year of national service. Strong anatomy, physiology, pathology, pharmacology, community health, and clinical practice. Nigerians go through hell and high water to qualify.
To have someone call such people “unqualified” is absolute nonsense!
And this is exactly why your rhetoric is dangerous. You refuse to acknowledge how much immigrant nurses actually contribute. You refuse to admit the NHS would collapse without them.
You refuse to face the fact that the real problem is your government starving the system of funding, good pay, and proper workforce planning.
Instead, you attack the very people keeping your health service alive.
The real issues are unsafe staffing, chronically underfunded hospitals, pay that cannot match the cost of living, outdated workforce planning, and policies that make healthcare unattractive to the very British workers you claim are being pushed aside.
But instead of addressing any of that, you always attack the people who keep the system running.
And yes, honourable MP, calling this out is addressing racism. When you imply an entire group of people is inherently less competent or less capable despite passing the exact standards your own institutions created, that is prejudice.
If you wanted a conversation about improving standards, we could have one. But this generalised, sweeping condemnation of foreign staff is not healthcare reform, it’s political theatre. Stop the theatrics please.
Immigrants didn’t break the NHS.
We are the reason it’s still standing.
@BBCNews@SkyNews kindly help me inform your MP in case he does not see this.
Thank you.
@DrAbioye I think there needs to be a more robust way of purging and updating the voter register. Asking people to revalidate their registration using a simple procedure will be a better way to ensure an up to date and credible voter register
@DrAbioye I think there is a lot more to this. People tend to push their own narrative but can not then explain why Yorubas are more likely to attend a Redeemed church or Celestial and Igbos more likely to attend Christ Embassy or Lord's Chosen.
It's very easy to see their mischief