@AerLingus, We have been missing a bag since May 30th. It seems to be a problem for many. You don’t have any action plan. Hire @dhlexpressuk to come into the rooms you are storing bags and slap address labels on each one.
@AerLingus you lost our bag on May 30th. Please confirm it’s lost so I can file an insurance claim. I’ll have my insurance deal with you since you don’t believe in Customer Service.
@NehaRan24278307@CateMattison@AerLingus@audspilates We haven’t received it yet. We got an email saying it was delivered to Edinburgh, but it was already there so I have no idea what they are doing. Still waiting for it to be sent to Philadelphia. Day 14….
@AerLingus@EDI_Airport. Been missing a bag since May 30th. They don’t seem to care in Scotland. We won’t be coming back. We saw rooms full of bags and there are another 1000 bags we couldn’t get access to. Stay away if you can.
@AerLingus@EDI_Airport. Been missing a bag since May 30th. They don’t seem to care in Scotland. We won’t be coming back. We saw rooms full of bags and there are another 1000 bags we couldn’t get access to. Stay away if you can.
@AerLingus I have messaged you my reference number and haven’t heard anything back. We had a swissport agent reach out on Tuesday and confirmed they will ship it back to Philadelphia. Tracking never updated. What can I do?
@ProfG_Edinsurg@KLM@EDI_Airport It’s the worst airport I have ever been in. We went to pick up our bag which we know is there but could only see half the bags. They need a gameplay plan to get the baggage out of the airport.
@CateMattison@AerLingus@audspilates Save your trip and move on from the luggage. That is what my wife had to do. You aren’t getting it back for a while if at all. We have been waiting for ours even longer.
@jillhelsel8@AerLingus@Titleist@JosephBanks@UnderArmour@BananaRepublic They have rooms full of luggage and no one is trying to sort it all out. We saw 30 sets of clubs in one room. My wife is still missing her bag. I would fly resources into Scotland to fix the mess and ship the bags.
@SeanSublette Are the south bound lanes open there? Wondering when the in-laws can get back on 95 south. They are traveling down Route 1 now. Stayed ina parking lot in Stafford last night.