LastPass Support

Real-time support for @LastPass users M-F 8-5 PT. Follow @LastPassStatus for service status updates. Additional support:

[LastPass Support @LastPassHelp]

@ateli Hi, Eli. After a recent Chrome update we noticed apps like LastPass started loading differently, causing some users a serious delay. We're working with Google to improve the performance currently. Thank you for your patience.
^AC

[LastPass Support @LastPassHelp]

@SyedSermadali Hi, Syed. Although we cannot force a password change ourselves, I can check on your account status if you'd like to DM me the login email.
^AC

[LastPass Support @LastPassHelp]

🚨 Heads up: A new phishing campaign is circulating that uses fake forwarded emails to spark urgency and trick users into entering credentials on lookalike login pages. Keep an eye out for odd senders or unexpected prompts.

Stay up to date on our blog: https://t.co/toGKUEM3vV

[LastPass Support @LastPassHelp]

@HSHToria Sorry about that! I can check on the account status if you'd like to DM me the associated email address.
^AC

[LastPass Support @LastPassHelp]

@MotwaniSuneil Hello, Suneil. LastPass offers phone support to paid subscribers through a callback option by clicking "Contact Us" on any page at https://t.co/8n7hSiZuPk.
^AC

[LastPass Support @LastPassHelp]

@milan_milanovic I apologize for the recent degradation there. An improved Chromium version is being released this week and will automatically update for all users.
^AC

[LastPass Support @LastPassHelp]

@heetrie If you have a Premium subscription or other, please DM me the email address so I may check the account status.
^AC

[LastPass Support @LastPassHelp]

@youtah Yes, that's correct.
^AC

[LastPass Support @LastPassHelp]

@youtah Hi, Jeff. LastPass Free subscribers may utilize as many devices as needed. The plan is restricted to 1 device "type" : desktop or mobile. Paid subscriptions may sync their data across all device types.
^AC

[LastPass Support @LastPassHelp]

@RobElliot266 Hey, Robert. We are releasing a new Chrome version right now. Could you please DM me the LastPass version you have set up currently?
^AC

[LastPass Support @LastPassHelp]

@N3RI Si estás seguro de la contraseña, por favor revisa las direcciones de correo electrónico principal y de seguridad de tu cuenta en busca de mensajes de estos dominios: @lastpass.com
@sendgrid.com
@m.lastpass.com
@t.lastpass.com
^AC

[LastPass Support @LastPassHelp]

@ThePhoenixVents @LastPass Hi, Matty. Your work may be able to provide you a Family account as a benefit to being a part of the company account. Contact your administrator to see what type of account they currently subscribe to.
^AC

[LastPass Support @LastPassHelp]

@stockintelhq I apologize for the subscription activation trouble. If you're still unable to purchase, please send over a DM with your LastPass email address for a status check.
^AC

[LastPass Support @LastPassHelp]

@bitfalls Please send a Direct Message with the LastPass account email address for further instructions.
^AC

[LastPass Support @LastPassHelp]

@ubermosher Hello. If you're currently locked out due to a pending verification request, please DM me with the login email for further instructions.
^AC

[LastPass Support @LastPassHelp]

@TopEditorInt I'm sorry to hear about the recent LastPass trouble. Feel free to send me a Direct Message with the details of your problem if you could not find the right troubleshooting steps at https://t.co/eUoO3TfoqS
^AC

[LastPass Support @LastPassHelp]

@Zethuzzzz I'm sorry for the inconvenience. Are you able to send me a Direct Message with the details of your LastPass experience in Chrome?
^AC

[LastPass Support @LastPassHelp]

@radelster Please review the main account recovery guide here, and click "Request help" if you'd like confirmation of your account status: https://t.co/APOdswkFxj
^AC

[LastPass Support @LastPassHelp]

@radelster I apologize for the frustration. Biometrics can "unlock" a trusted app that is signed in, but it does not take the place of your LastPass account password, which must be entered if you ever reboot the device or update the OS.
^AC

[LastPass Support @LastPassHelp]

@CassusMedia I'm sorry to hear about the recent downturn. Could you please send me a Direct Message with the details of your experience, including the device, browser version and LastPass version in use? TIA,
^AC