Customer Success Manager @Box.Agile learner & enthusiastic #Mindmapper. Cheerleader at work & beyond.Tweet about new tech,ways of working smarter & all digital
@eDreams I have sent you a DM re. booking 4600133882 with an all cancellation policy, agent on 11th March requested refund to airline but no confirmation, no update and my booking not been cancelled. I tried to call your support 15+ times before flight departure. Please provide an update.