@johnlewishelp Hi Karen, that’s the problem, they weren’t able to resolve it despite it being a JL fault so we are left with no broadband, no one has told us why and told it can’t be resolved for at least 10 days.
On no account should anyone use @JohnLewisRetail broadband. For the 2nd time in 3 months we’ve been disconnected, no reason given and told it will take 10 days to reconnect - unacceptable!
@johnlewishelp Thanks Karen - we’ve done that, all day today, and were told that despite it being a JL error, they would be unable to reconnect us for 10 days and wanted us to pay extra for a dongle despite it being JL’s fault!
@googlenesthelp I’m unable to subscribe to nest aware after trying on 2 phones, an iPad, a laptop and after chatting to your support team - please help! I’m so close to switching brands...
On Monday, a London team of 68 walkers will be taking part in the London #LegalWalk in aid of @londonlegal. You can donate to the team here: https://t.co/LqnK3c1pdd