Laura Clifford

User-centred interaction & service design

[Laura Clifford @laurajocasta]

My notes from #DigiPlymConf @DigitalPlymouth @Hindsightery

[Laura Clifford @laurajocasta]

@JohnnyMercerUK As one of your constituents I’m very disappointed you weren’t at the Partygate report vote. I’d like to know why you chose this over the vote, and how you would have voted?

[Laura Clifford @laurajocasta]

@laura_yarrow @GDSTeam @GOVUK Amazing! Congratulations 👏

[Laura Clifford @laurajocasta]

@bosroyes I guess what’s anyone going to know with the number of miles … Are they researching with people in the queue and iterating on a laptop in the street? Did they get insight from theme park queues? How long was the service sat on a shelf waiting for its moment to shine?

[Laura Clifford @laurajocasta]

@bosroyes I’ve been hiding so did not know about this! brain misread ‘queue’ in the service name as ‘queen’.

[Laura Clifford @laurajocasta]

@flynnbops ready and super excited for his slot at #TestBashWorld #testbash

[Laura Clifford @laurajocasta]

@MisakiHata I can’t DM as no option available. If you follow me back I should be able?!

[Laura Clifford @laurajocasta]

@MisakiHata Hi 👋 can I join please?

[Laura Clifford @laurajocasta]

💜 Tomorrow I will stand with people of Plymouth to reflect and mourn Bobbi-Anne #BobbiAnneMcLeod #EndViolenceAgainstWomenNow

[Charlotte Holloway 💚 @CharlotteHollo]

A group of Plymouth women are working together with @ReclaimTS to organise a Plymouth-wide vigil for Bobbi-Anne at Smeaton's Tower this Friday at 6pm. A moment for our city to reflect and mourn together.

https://t.co/b6zzkVBzEJ

[Laura Clifford @laurajocasta]

@claragt My children’s first primary school was non-denomination state school. They had a super inclusive winter festival each year rather than anything nativity-esque. It had alternative, modern approaches for most things and was locally referred to as “the hippy school”

[Laura Clifford @laurajocasta]

@wayswithweirds @1neilcoles @Emm_McG Cool, good to know, wonder why my mum was told that then. Please can you explain the price disparity where an option that appears to be a more environmentally friendly choice than wood is more expensive then?

[Laura Clifford @laurajocasta]

@1neilcoles @Emm_McG I asked same thing and I believe it’s because the wooden ones are actually reused (you just get a ride in it) whereas cardboard and wicker are not - they are yours.

[Laura Clifford @laurajocasta]

@bosroyes Designers need a bit of rage else we’d not bother trying to solve anything. Please don’t let that PLF put insurmountable barriers in the way of you getting on that plane. Gov services need you!

[Laura Clifford @laurajocasta]

@bosroyes Delighted to see you’re returning from holidays relaxed and not at all angry!

[Laura Clifford @laurajocasta]

@TriciaLeeUX Stress can affect your cycle and bring them on earlier. It’s no coincidence they appear at the worst times! Caveat: I’m not a doctor!
I need to hear about your adventures summiting Kili - can we have a coffee soon please?!

[Laura Clifford @laurajocasta]

@laura_yarrow @Nestle I wonder if they tested this with users because I’d really like to know the proportion of hungry people looking for snacks that put down the Kit Kat with this copy and ate a banana.

[Laura Clifford @laurajocasta]

@chrisnothanson @count_makewords Joined up cross dept service?

[Laura Clifford @laurajocasta]

@chrisnothanson Ahhhh HMCTS. Lots of good, worthwhile user centred work to be done. Well jealous! Are you working with @count_makewords ?

[Laura Clifford @laurajocasta]

@bosroyes Only banana related low level bullying events.

[Aaron Flynn @flynnbops]

My recent #accessibility testing article for @ministryoftest featured in this week's issue. Some great writing from well authors in the issue too!