@verizonfios no. I can’t sign in because there is an outage here. To have to sign in, again, to talk to someone is infuriating. Your UX and CX is lacking to say the least. I just want text updates on the outage. Why is that in this day and age a wishlist request!?
@WDWToday Photopass Adam, who took our photo in front of the Castle Fri, 07 Aug. It was HOT (Florida in Aug), but you laughed and giggled with us, you had such enthusiasm (not often seen, because so. Many. People.) and gave us the best photos we will never forget! #castcompliment
I love seeing the key that was in my cart but couldn't purchase, end up on ebay. That was fun. Thanks @shopDisney for letting people participate in your dumpster fire today. It really demonstrated how you put experience before profits. #shopdisneysupport
As I participate in #stayinghome, I can't see my coworkers. I can't hear them. Over a Zoom meeting, deciphering their true intentions, their feeling, their reactions is muddled. I feel like I am in a dark room.
So... #WFH discovery. I depend on "reading" people to communicate. I look for subtle body movements - a foot turning towards a door, a flash of excitement - or resentment - in the eyes...
What type of smile does someone give. (There are 19 different types) I listen for clues that tell me what someone is experiencing - a change in voice tone, an increase in words per minute.. being able to read people is a #UX superpower. Now, as I work from home...