Lauren Marks

[Lauren Marks @laurenswoolf]

@AldiUK so upset!! Just went to open our advent calendars and the first door was already opened and the choc was stolen!! This was bought from Aldi and I’m so upset this happened.

[Lauren Marks @laurenswoolf]

@AldiUK Thank you very much! Shall I just show this tweet and they will be able to issue me a refund?

[Lauren Marks @laurenswoolf]

@AldiUK very disappointed in this cake. Bought it for a birthday and it’s appalling to look at as half the side is completely open! The sugar was also so heavy on side it was so sickly to eat. So upset as it didn’t look great at all when presenting to the birthday girl ☹️

[Lauren Marks @laurenswoolf]

@SuperdrugHelp Hi, can you reply to my Dm please? I’ve now missed out on the offers from yesterday as this wasn’t sorted….

[Lauren Marks @laurenswoolf]

@SuperdrugHelp hello, I am about to place an order for over £15, I am a health and beauty member, but it is saying that delivery isn’t free. The website states that if you’re a member and you spend £15 then you get free delivery. Please can you help? Thanks x

[Lauren Marks @laurenswoolf]

@SuperdrugHelp Done!

[Lauren Marks @laurenswoolf]

@Hermesparcels hello, I just got told that you were unable to deliver my parcel as no one was in but I haven’t left my flat all morning and the bell didn’t ring! This was meant to arrive on Monday. Please can this be rediverted to me today? Thanks

[Lauren Marks @laurenswoolf]

@Missguided_help Thanks! I’ve now sent this x

[Lauren Marks @laurenswoolf]

@Missguided_help hello, I have submitted an order for return and only some of the items have been processed for a refund. Please can you advise how I can get the missing items refunded to me? Thanks!

[Lauren Marks @laurenswoolf]

@Zalando hi, I have been trying to add items in my back for days but when I click on it it says my bag is empty. Please can tot help me??

[Lauren Marks @laurenswoolf]

@CitygateVWPC Is this how you train your managers how to speak to customers? @UKVolkswagen #Volkswagen #CustomerService #rudecustomerservice

[Lauren Marks @laurenswoolf]

@UKVolkswagen Appalling customer service at Citygate Watford. After waiting 35 mins for a pre booked test drive we’re told the car isn’t available. Showroom manager tells us “we are busy and do you want to test drive another car or not” with no apology #CustomerService

[Lauren Marks @laurenswoolf]

@UKVolkswagen Appalling customer service at Citygate Watford. After waiting 35 mins for a pre booked test drive we’re told the car isn’t available. Showroom manager tells us “we are busy and do you want to test drive another car or not” with no apology #CustomerService

[Lauren Marks @laurenswoolf]

@PetsatHome Thanks I’ve just sent this to you!

[Lauren Marks @laurenswoolf]

@PetsatHome hi, I just received my dog bowls and one arrived smashed! Please can another one be sent out to me? Pics here for you. Thanks

[Lauren Marks @laurenswoolf]

@marksandspencer hello! I placed a return via Hermes on Tuesday and I was just wondering how long it would take as I haven’t had an email through acknowledging it yet? Thanks!

[Lauren Marks @laurenswoolf]

@MoonpigUK Thanks I’ve just done this!

[Lauren Marks @laurenswoolf]

@MoonpigUK hello, really disappointed. I ordered 2 cards to be sent to me so I could hand write a message but they didn’t come with envelopes! I now have to go and buy separate envelopes which is such a waste of money. Pls can you I confirm why this was as it’s never happened?

[Lauren Marks @laurenswoolf]

@instagram hello, I can’t comment on anyone’s posts anymore and I can’t add captions to my posts either. Please can you help?! My app is up to date. Thanks!

[Lauren Marks @laurenswoolf]

@HB_HereToHelp Thanks! This has now been sent

[Lauren Marks @laurenswoolf]

@HB_HereToHelp Hello, I received some vitamins but the protective seal was open when I took the lid off so I don’t feel comfortable having them. Please can this be looked into? Thanks!