Holland & Barrett - Customer Services

We’re here to help, Monday – Friday: 8am - 8pm, Saturday: 9am - 5pm & Sunday: 10am - 5pm 💚 or click the link below to reach us. @Holland_Barrett

[Holland & Barrett - Customer Services @HB_HereToHelp]

@weirdavid1 @huel Hi there! Feel free to DM us so we can look into this for you! Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@CharlesElford Thanks for getting back to us. We're really sorry, but we've not been able to find a record of your contact to our CEO. If you could kindly DM us though, the relevant team will be able to look into your concerns, and we can go from there 💚️ Team H&B.

[Holland & Barrett - Customer Services @HB_HereToHelp]

@CharlesElford Hi there, we're really sorry to hear this. We're unable to find a record of your contact, but we'll make sure we get this sorted for you as soon as possible. Could you kindly send us a DM, and we can go from there? We really appreciate your time 💚️ Team H&B.

[Holland & Barrett - Customer Services @HB_HereToHelp]

@uniqueamaze Hey Manda! Thanks for sharing your lovely words.  We really appreciate you sharing your feedback with us, and we're pleased to hear your local store is providing an amazing level of service to our customers. We'll be sure to share your kind feedback. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@ZebaArif Hey Zeba, Thanks for getting in touch. We're so sorry to hear you've experienced an issue with your order. Please could you DM us so that we can get this sorted for you? Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@run26pointstu Hey Stuart, thanks for getting in touch. We're so sorry to hear of the issue you experienced. Could you please DM us so that we can get this looked in to for you straight away. Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@dfriermurillo Hey there. We no longer offer physical loyalty cards as of April 2023. You can still access your rewards through the H&B app or online account, or simply ask a colleague instore to find your account using your email or postcode. If you need more info, please DM us. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@msch0074 Hey, thanks for replying.. We're so sorry to hear that you're unable to DM us.. Would you please send our customer service department an email at [email protected] so we can help you further.. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@msch0074 Hi there, thanks for getting in touch. We're so sorry to hear you've experienced an issue when trying to place an order. Please could you send us a DM and we'll get this looked in to for you? Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MrSajjadengland Hi there! Thanks for messaging us. Please feel free to DM us so we can look into this for you. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MrSajjadengland Hi there! Thanks for messaging us. We'll keep an eye out for this. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@jlonew Hi there! We're more than happy to look into this for you. Please feel free to DM us! Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MarkDaw97147485 Hey, thanks for reaching out, feel free to pop us a message and we can look into this further for you. - Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@PieMashTour Hi there! Please feel free to send us a DM so we can look into this for you. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MrSajjadengland Thanks for checking your message. Team H&B💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@TheCarValeter @Hbgrafton We're really sorry to hear this, please can you pop us a DM so we can discuss this further. Team H&B💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MrSajjadengland Thanks for reaching out again, we've sent a response please check your message. TeamH&B💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@Paternal_Sun Hey there. Oh wow, that does sound like a bit of unexpected Friday drama! We’re glad to hear everything ended safely in the end. Definitely not your average latte experience! Thanks for sharing and we hope if you do visit us, it's a bit little more relaxing. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@MrSajjadengland Hey there. Thanks for your message, and I’m really sorry for the delay in getting back to you. We’ll take a look at the messages you’ve sent over and get back to you as soon as we can. Thanks for your patience. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@amitavmohanty01 Hi there! 

Thanks for reaching out. We're really sorry to hear of your experience with the chatbot. 

Feel free to pop us a DM, we would be more than happy to help. 

Team H&B 💚️