Holland & Barrett - Customer Services

We’re here to help, Monday – Friday: 8am - 8pm, Saturday: 9am - 5pm & Sunday: 10am - 5pm 💚 or click the link below to reach us. @Holland_Barrett

[Holland & Barrett - Customer Services @HB_HereToHelp]

@KingofSW6 Hi there,

We're really sorry to hear this. Please feel free to send us a message so that we can raise this.

Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@KMB363 Hey Kate, thanks for getting in touch. We're so sorry to hear of the issue you've experienced. If you could send us a DM, we can get this looked in to for you further. Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@helloitsamelia Hi there,

Thanks for messaging us!

Please feel free to send us a DM so that we can look into this.

Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@loveyourz4444 Hey there, we're really sorry to hear you're upset about a recent experience. So we can look into this, please can you send us a DM, and one of our team will get back to you and help resolve your issue. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@NSR500_V4 Hi Alan,

We’re so sorry to hear this. 💚

We completely understand how concerning it must have been to notice the date after you’d already eaten one of the bars.

Please pop us a DM with a copy of your receipt, the product name and the store where you purchased the bars, and ...

[Holland & Barrett - Customer Services @HB_HereToHelp]

@ALittleLaw @dr_organic Hey there. We understand the frustration. We still stock Dr Organic Vitamin C Eye Serum with Guava 15ml and Boost Brightening Vitamin C Serum 30ml. If there’s a specific product you’re missing, let us know and we’ll check its availability for you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@DavidMitch67414 Hey there, thanks for your interest in some of the products we have. Please feel free to send us a DM, and one of our team members will be happy to support you in getting some amazing advice on products! Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@ALittleLaw @dr_organic Hey!

We’re sorry to hear you’ve been unable to find the Vitamin C products you usually use.

Please send us a direct message with the name of the product(s) you’re looking for, and we’ll be happy to take a look and see if we have any suitable alternatives available for you.

...

[Holland & Barrett - Customer Services @HB_HereToHelp]

@joeyjojojunior_ @jemmm85517813 Hey there, thanks so much for sharing your lovely feedback on one of our stores. It's great to hear you've received some helpful advice during your visit. If you'd like to share some more detail, please send us a DM, and we'd be happy to share this with the store! Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@clivemd Hey Clive, thanks for getting in touch. We monitor our DM's and public messages on the platform. If there's anything we can help you with, please send us a DM on any of our social media accounts? Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@Mrslostand837 Hey there, we're really sorry to hear this. Please pop us a DM so we can discuss this further. Team H&B💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@manhattan411uk Hey Paul, thanks for your patience. We've replied to your DM, thanks again for getting in touch. If there's anything else we can do, please let us know. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@manhattan411uk Thanks for bringing this to our attention. Feel free to DM us on @HB_HereToHelp and we'll be happy to look into this for you.

Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@semnia22 Hi there!

Please feel free to DM us anytime for help and advice.

Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@KittyVonFang Hey there, thanks for getting in touch. We're so sorry to hear of the experience you've had in store. If you can send us over a DM with your details we can get this looked in to for you straight away. Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@claireellasmum Hi there! We're really sorry to hear this. Please feel free to DM us so that we can look into this for you. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@jennyc14 Hey Jenny, thanks for getting in touch. We're so sorry to hear the product you're looking for is out of stock. If you can send us a DM with your postcode, we can check out your nearest store availability for you. Looking forward to hearing from you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@FHawksworth Hey there, thanks so much for getting in touch. We're really sorry to hear about your recent in-store experience. So we can look into this, please send us a DM, and one of our team members will be able to support you further. Team H&B 💚

[Holland & Barrett - Customer Services @HB_HereToHelp]

@Nic01e_ Hey there. We're really sorry to see your matcha arrived damaged. Please send us a DM with your order number and email address, and we'll take a look for you. Team H&B 💚️

[Holland & Barrett - Customer Services @HB_HereToHelp]

@bornagain_85 @bornagain_85 , Certainly we can. Our prices may vary between stores, including outlet locations and regular retail stores. If you'd like to share the stores you've visited and the products you wanted to buy, we'll be happy to review the pricing differences for you. H&B 💚️