Laura

[Laura @lauxamy]

@RoyalMail what does this mean? Why have you been asked not to deliver mail to my property on certain days?

[Laura @lauxamy]

@Morrisons Hi - can I have your complaint email please?

[Laura @lauxamy]

@Pharmacy2U First time ordering with yourselves, as a new Mum I thought this would be a stress free and much easier option to get prescriptions- it’s proving to be a nightmare!! Not a good first impression!!

[Laura @lauxamy]

@Morrisons Hi Morrisons I used the new customer discount for my first order, it says I get £12 off the next 3 orders but I’ve received no code for this?

[Laura @lauxamy]

@SHEIN_Official Why do you keep freezing my accounts and having customer service tell me there’s nothing you can do? There’s been no ‘unusual activity’ on my account..do you not want peoples custom?

[Laura @lauxamy]

@LookfantasticCS I ordered a fragrance edit box, it’s telling me the code isn’t valid and also won’t apply at checkout?

[Laura @lauxamy]

@Matalan had to send yet another DM chasing a return, last time I waited 3 weeks with no update and this time it’s been just over 2 weeks and no update on this order as yet, what’s going on??

[Laura @lauxamy]

@RoyalMail My item was apparently out for delivery today, it didn’t arrive.. and looking at the tracking the local delivery office it states it was at is not mine, any advice please?

[Laura @lauxamy]

@Matalan Hi, have sent a DM regarding an order I returned three weeks ago and have had no update?

[Laura @lauxamy]

@peacocks Judging by the reviews on trust pilot you are denying a large amount of people refunds and holding onto customers money - including mine. Sort it out! It’s disgusting and ill be taking it further

[Laura @lauxamy]

@HelpAtGeorge Ordered a parcel for next day delivery, didn’t arrive yesterday and still doesn’t look like it’ll be delivered today (sent a dm yesterday no response!) not really good enough, don’t advertise next day and take money if you can’t offer that service

[Laura @lauxamy]

@HelpAtGeorge Have sent a dm about an order for next day delivery not arriving.

[Laura @lauxamy]

@AsdaServiceTeam Hi, trying to checkout an order but it’s saying can’t take payment? Tried numerous times and it means my order won’t be delivered correctly tomorrow!!

[Laura @lauxamy]

@NOTHSsupport Hi I have sent an email about this but… what to do if seller isn’t responding? Didn’t respond to a shipping query and now isn’t responding about the item being faulty? Item was a gift so finding this all very disappointing!

[Laura @lauxamy]

@HelpAtGeorge Sent a DM regarding some socks missing from an order. Just need to know if they’re not available or not as they’re needing for school uniform, thanks

[Laura @lauxamy]

@BootsHelp Hi, bought some sunglasses just over a month ago from you and today whilst wearing them they have just fell apart, I expected them to last longer than this?!

[Laura @lauxamy]

@newlook I just need a collection rearranged! Do you really think Evri are going to email me back by the end of the day? Of course not! I arranged collection today, courier says it isn’t on their system so that’s why she ignored parcel. I’m not waiting days for this be resolved

[Laura @lauxamy]

@newlook Absolutely disgusting treatment just on your live chat. Repeatedly asking for a collection to be rearranged, ignored and then left the chat. I’m disgusted new look you’re going down hill constantly… won’t bother with you again!!!

[Laura @lauxamy]

@newlook It wasn’t disconnected at all. What the advisor is telling me is no good and wouldn’t listen. Not exactly great customer service is it?

[Laura @lauxamy]

@TKMaxx_UK Hi unable to DM you but I’ve received a pair of faulty earrings (the back won’t remain on, it just drops off) some help with this would be appreciated- thanks!