LeighWBA84

[LeighWBA84 @le_batsford]

@AvantiWestCoast I managed to get on the delayed 22:17. This disruption isn't Avanti's fault, but the lack of any communication at New Street from any of your staff was appalling. Was told at one point to get a Chiltern service to Marylebone. Not helpful when they were stopping at Bandbury!

[LeighWBA84 @le_batsford]

@AvantiWestCoast so, how delayed is the 21:11 service from New St to Euston? Been waiting at New St for 2 hours the 20:47 service was cancelled right after the train before had left

[LeighWBA84 @le_batsford]

@AvantiWestCoast No. No service now for over 2 hours. Been told by staff for over 90 minutes that this is definitely running but no idea when

[LeighWBA84 @le_batsford]

In the 19 years I've been travelling between New Street and Euston; I can safely say this. Whenever anything goes wrong, the information (or lack of) given to passengers is as much use as a chocolate teapot.

[LeighWBA84 @le_batsford]

@AvantiWestCoast can I get a refund on the £24 I paid to sit in Standard Premimum. Least 3 passengers in the carriage said they'd move rather than pay. They didn't, the member of staff checking tickets just walked past them twice. No follow up.
Why should I pay if they haven't?

[𝓱 🇵🇸 @midnight_babyy]

Ian Watkins dead as fuck

[LeighWBA84 @le_batsford]

@chilternrailway @WestMidRailway I know the terms and conditions for advance tickets. I've been travelling between London and Brum x 2 times a month for 20 years' lol.
I'll just go to the ticket office at Moor St if I miss it as it's a Chiltern run station

[LeighWBA84 @le_batsford]

@chilternrailway I have an advance ticket for the 17:37 service Moor St to Marylebone. I'm likely to miss the service as @WestMidRailway have cancelled the 16:33 from Cradley Heath to Dorridge! If I miss my train, can I use my ticket on the 18:37?

[LeighWBA84 @le_batsford]

@RoyalMailHelp Waited in all day yesterday (2nd) in for a parcel, told that it wasn't delivered because no one was home. No-one rang buzzer or left a card! Tracker hasn't updated nor was delivery attempted today (3rd) This is a tracked 48 hr item. When am I getting my parcel?

[LeighWBA84 @le_batsford]

@flixbus_uk I can understand why all the coaches are running late through Birmingham. What I can't understand is why no-one was told the pick up points have moved!!!!

[LeighWBA84 @le_batsford]

@AvantiWestCoast @chilternrailway @AvantiWestCoast I've just got to Euston and asked a very nice, helpful member of staff at the ticket office what's going on. You are accepting @chilternrailway tickets!

[LeighWBA84 @le_batsford]

@AvantiWestCoast is there still a ticket acceptance in place with @chilternrailway? I need to be Birmingham by 22:00 at the latest to make my last bus connections.

[LeighWBA84 @le_batsford]

@chilternrailway @chilternrailway so you're saying yes but @AvantiWestCoast are saying no???

[LeighWBA84 @le_batsford]

@chilternrailway Help!
I'm booked on the 20:02 service from Marylebone to Birmingham. I can't get a later service than this as I'm miss the last of my connections from Birmingham onwards.
Is the ticket acceptance with Avanti still in place?

[LeighWBA84 @le_batsford]

@bandq_help Hi. I logged customer service request in Dec re: faulty item within 1 year purchase. Sent form/evidence fault by email but not heard anything back. Can you help?

[LeighWBA84 @le_batsford]

@AvantiWestCoast I've got a return leg of an Off Peak Return that I'd like to use on Saturday morning from Euston to New Street.
Is there anyway I can reserve a seat or have I got to take my chances with unreserved seating?

[Jim Murray MBE @TheJimMurray]

A short film we made about creatures of light.
Save the salmon, you save the rivers.
Please share. 🙏

Creatures of Light https://t.co/s0fSuyeFRA via @YouTube

[LBC @LBC]

“We’re going to do the Environment Agency’s job for it."

@NickFerrariLBC has challenged @Feargal_Sharkey to test the toxicity of England’s rivers.

First up is the River Avon in Bristol…

[LeighWBA84 @le_batsford]

@TfL so a 30 minute wait for a westbound train at Woodford is a good service????

[LeighWBA84 @le_batsford]

It'll take up 14 days to reapply your volt benefits double data @O2 said.
12 weeks, numerous DM, chats in the App & complaint later. Has it been done???
No!