Stacey

[Stacey @lemonaxe2]

@FitbitSupport Hi I have been trying to sync my Fitbit up to the app after it stopped syncing but it keeps just saying connecting then comes up with an error. I have deleted the app and reinstalled it, turned off my Versa 2 and charged

[Stacey @lemonaxe2]

@TUIUK I have three times but had no call back can I now escalate this?

[Stacey @lemonaxe2]

@mr_k117 @TUIUK Very! They think they are invincible!!

[Stacey @lemonaxe2]

@TUIUK @mr_k117

[Stacey @lemonaxe2]

@TUIUK I have numerous times

[Stacey @lemonaxe2]

@TUIUK I need answers how can mine and my son's compensation be approved but then my husband's be refused?!! Something smells off here?! How do I escalate this ??!

[Stacey @lemonaxe2]

@TUIUK please can you explain why me and my son were entitled to flight delay compensation but when my husband submitted his claim the weather was blamed for the delay??

[Stacey @lemonaxe2]

@TUIUK still waiting for a call back from the flight delay team , absolutely disgusting that both myself and son were paid compensation for a flight delay but husband and eldest son were refused due to weather how is this possible @TUIUK we were on the same flight!!!

[Stacey @lemonaxe2]

@TUIUK still waiting for a call back from the flight delay team , absolutely disgusting that both myself and son were paid compensation for a flight delay but husband and eldest son were refused due to weather how is this possible @TUIUK we were on the same flight!!!

[Stacey @lemonaxe2]

@TUIUK Hi have sent you a PM

[Stacey @lemonaxe2]

@TUIUK please can you explain why me and my son were entitled to flight delay compensation but when my husband submitted his claim the weather was blamed for the delay??

[tuiuk @TUIUK]

@lemonaxe2 Hi, please DM us your booking reference number, the lead passenger's full name, DOB, postcode, date of departure and departure airport. We will then be able to contact the relevant team to look into this for you. ^Holly

[Stacey @lemonaxe2]

@TUIUK @Charlotte_M1991 @TUIUK does this mean that we will be entitled to compensation as it wasn't "weather related"