leofrish

Over 30 years in design: Architecture (bricks and mortar), Interaction, IA and UX. UX strategist to drive top-line growth. Author:

[leofrish @leofrish]

@CGLambdin @davegray Hilarious.

[leofrish @leofrish]

The time has come to leave this space. 'nuff sed.

[leofrish @leofrish]

This both amuses me (isn't the baby-AI so cute!) and gives me pause

[leofrish @leofrish]

@BestBuySupport Super awful customer experience with Best Buy today. BB failed to honor their commitment to their own products. Expired protection plan _by one day_ and "there's nothing we can do."
#terribleCX

[leofrish @leofrish]

@ScrmsAllegiance Yes!
And don’t forget googly 👀!! A must-have piece of the presumptuous design system.

[leofrish @leofrish]

Join me this Wednesday!
I’ll be sharing one of my favorite topics: #timetravel and #design! https://t.co/6loqurpjwD

[leofrish @leofrish]

@skmurphy @CGLambdin Thanks for the vote of support, Sean! Yes, let's chat about contributing to Lean Culture meetup! We'll reach out for a quick discussion and figure out a date.

[leofrish @leofrish]

@CGLambdin Still great. I continue to be inspired by Sitkin’s framing of intelligent failure as an intentional form of learning.
Esp. In the context of an agile group, in which action > research.

[Nomensa @we_are_Nomensa]

'Like any power tool, Collaboration can make a team more effective or, just as easily, wreak havoc.'

@leofrish at @CollaborateConf

[leofrish @leofrish]

@BrimCoffee Please escalate this to your "VP of I Care About Our Customers" b/c for 6 MONTHS I've received no satisfaction in resolving a problem with your product. Feel free to check your records for my dets. I'm waiting by the phone. Thx

[leofrish @leofrish]

@CGLambdin @RichardW1001 And the follow-up:
I just don’t how much or in what ways I’m wrong.

[leofrish @leofrish]

@nickf Oh. And UX Architecture! How could I ever leave that out???!

[leofrish @leofrish]

@nickf Hey Nick—
Lots of possible topics. Two central themes: the power of design to drive research and the UX Playbook—a unified model supporting PM/Dev/UX.
15+ years in public speaking, ranging from CHI, IxDA, regional and local conferences
https://t.co/2z4dwu7b60

[leofrish @leofrish]

@BrimCoffee I have requested a warranty repair starting back in November, 2020. Aside from auto-bot replies, nothing from you @BellaLife <- are you taking this over? I received emails from your group, but no action. Please respond. Thanks!

[leofrish @leofrish]

@CGLambdin We had a lot of fun: Press Releases from the future that normalized >90 "visionary features," followed by Ideal State Roadmapping that rationalized how we might get to those over the next five years.
Next up: Objectives, scope, differentiators

[leofrish @leofrish]

@rob_england @CGLambdin @agileschools So, sure. But “reality” and “test” are all possible without code at 10% of the cost.

[leofrish @leofrish]

@CGLambdin How did you used to put it, Charles? “I can sketch a stupider idea faster than you can code it?”
Like that.

[leofrish @leofrish]

@CGLambdin @rob_england @agileschools I’m still confused by the allergic reaction to “research” (now “discovery”). Applied research that eliminates “obvious” risk, is a force multiplier in excess of 100x.

[leofrish @leofrish]

We all knew Olivia was amazing, but this goes beyond. If you want to contribute to her gofundme campaign, check it out: https://t.co/vCOON0zaw3 https://t.co/30SREijDL2