"Everyone is capable of betrayal, why or when they would is dependent on their Circumstances/Dilemma they find themselves!"
....Andre Fonollosa aka Berlin (Money Heist S4E2)
@RaenestApp What happened to my money? Why is my balance different from what it should be? Refund my money ASAP. I had peace of mind since moving away from y'all over two months now but I made a mistake selecting acct while withdrawing from my freelancing platform and now I'm in a mess.
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@RaenestApp I think I messed up. Cos I didnt learn from the last mistake of sending money to my account in your care. Now I have another transaction hanging for 5days and counting. If I come out of this, I'm moving elsewhere. Maybe I can return when I am sure y'all are fully functional.
One week down the line, money in limbo, mo response form support as to what is going on. @RaenestApp fell off really bad. Let's just get this sorted and I never having any fund come there again.
Hello @RaenestApp you guys are thieves. You changed your customersâ receiving dollar accounts without their permission, now you are withholding their funds without releasing them. Release our funds and stop hoarding them. We trusted your platform and youâve breached that trust.
@RaenestApp@OliverBenn90382 Sent the DM as requested. I hope i get a resolution and not be left on read like your support person Mercy left me hanging since Monday on ticket ID 107232100
@RaenestApp Account updated on my platform. Money sent to the new account over a week. No money received, money in limbo, and no response from your horrible support team. @RaenestApp, where is my money?
Account updated across all platforms, transfer made since over a week to the new account, money in limbo, no response from your horrible support team. Where is my money @RaenestApp
@Marv_digit@RaenestApp Yes, man. I used the freaking new account. If it was the old one, I'd say I'm the cause of my own predicament, but I used the recommended account and 1week down the line, @RaenestApp is yet to let me have my money. No response whatsoever from the horrible support team either.
@RaenestApp I just hope I get this whole shenanigans of my money hanging in limbo since last week sorted and never again will any of my funds come through y'all. Y'all really dropped the ball on this one. Absolutely horrible support
@RaenestApp Today makes it a week, I sent money to my USD account, and it is not reflecting on my account balance. Yet your support (which has to be the most horrible I've had) is unable to even do anything about it other than a "ticket has been created". 1 week my money is hanging in limbo