@SouthwestAir nice of you to delay a plain 1.5 hours due to a monetary issue with the flight not being full enough. Just overheard the crew speaking at the gate. Great way to treat your customers. Flight wn2369
@SouthwestAir I was told by @SouthwestAir twitter acct that there was an “unexpected mechanical issue.”
I’ll post a picture below of the exact plane getting loaded up with snacks getting ready to head to phoenix. Pilots stated “there is nothing wrong with this plane” in frustration. 👏🏼
@SouthwestAir Very frustrating on a perfectly clear day early in the morning when a flight is not full you guys displace 100+ people. You might suggest your pilots don’t talk openly in front of your customers. DM’d