Linda Collett

40 something (just!) wife & mum of 2.

[Linda Collett @lincoll67]

#HappyValleyFinale Catherine to Claire; " I think I may have singed one of your crocheted blankets"😂

[Linda Collett @lincoll67]

@jasewasho Wetherspoons has improved a bit since I last went in 😂

[Linda Collett @lincoll67]

@BritishGasHelp I've tried to submit an electricity reading via the app which tells me I don't need to submit one as my smart meter will take the reading. According to your engineer in July I don't have a smart meter so how is that possible & how do I submit a reading?

[Linda Collett @lincoll67]

@CooperativeBank daughter's bank card expired 31.08. No new card received. She's been to branch twice now. 1st time told card returned marked gone away but the rest of us at same address also customers have received post. 2nd time told posted again but still not arrived.

[Linda Collett @lincoll67]

@MartinSLewis And will be even higher come January. I was told by a British Gas rep that I can expect my monthly payments to be £510. I live in a small 3 bed mid-town house not some rambling country estate!

[Linda Collett @lincoll67]

@chill8214 Good luck. I had mine 2016/2017. No relapses since 👍. Drink plenty of water & ask for IV antihistamine at the first sign of a rash. Trust me it'll be your best friend x

[Linda Collett @lincoll67]

@BritishGasHelp if Bec Treffery is online could you ask her to DM me please. Yet another problem with British Gas!

[Linda Collett @lincoll67]

@nicoinsheppey I've retweeted & shared on FB for you. Such a shame.

[steve nixon @nicoinsheppey]

I have 2 spare tickets for Queen with Adam Lambert tomorrow if anyone wants them make me an offer.

[Linda Collett @lincoll67]

@EatWellForLess what a lovely little lad Gabe is. I really hope someone gifts him an off-road wheelchair having watched tonight's show.

[Linda Collett @lincoll67]

Is there anybody there @BritishGasHelp ? How am I supposed to sort out a problem if your reps don't answer the phone or reply to direct messages??! During what is a worrying time for people your customer service is somewhat lacking.

[Linda Collett @lincoll67]

@BritishGasHelp I sent a DM a week ago continuing a conversation I'd been having with Asif. You've not replied yet. How am I supposed to get my issue sorted when I don't get any response?!

[Linda Collett @lincoll67]

@BritishGasHelp Could someone please reply to my DM?!

[Linda Collett @lincoll67]

@BritishGasHelp my direct debit usually goes out on the 28th. So far I have no idea how much it's likely to be. I'm more than £850 in credit but can't get through on the phone, no response to email nor can I access the relevant page online. Suggestions welcome please!

[Linda Collett @lincoll67]

@BritishGasHelp I spoke to 'Anthony' in customer services/complaints last Friday & explained the problem fully. He said that the issue was your end, that he would sort it out & call me back at 10 am today. I'm still waiting for that call back.

[Linda Collett @lincoll67]

@MS_Stumbling Congrats on NEDA. I'm potentially facing round 3 of Lem after new lesions being found 6 years post round 2. Good to hear your positive news.

[Linda Collett @lincoll67]

@virginmedia Spoken to a female customer service rep, very helpful. Now appears to be sorted & the problem was exactly what I've been telling the other reps for the last 2 days - hadn't been activated your end!

[Linda Collett @lincoll67]

@virginmedia still waiting for assistance to clear error code CS1011 when trying to connect new 360 box. Spent most of the day on the phone to your agents firstly sorting out connection to broadband - eventually done - issue your end apparently & then the 360 box - not sorted.

[Linda Collett @lincoll67]

@virginmedia I know it's not the agent's fault but it's sooo frustrating! At the point of telling them to end the contract & we'll go elsewhere. They're quick enough to help when they want your money! I'll let you know how it goes.

[Linda Collett @lincoll67]

@virginmedia Yet they had no such issues yesterday? I spoke to several agents yesterday to sort broadband - you hadn't activated it & then, unsuccessfully, re 360 box issue - I suspect that too hasn't been activated. Has @BBCWatchdog looked into your level of service? If not they should!