Hey @Delta, I had one of the best flight attendant service on my flight from Minneapolis to Hawaii on 6/23! They were so kind, polite, interacted with our children, and gave us a little grace with flying with infants in arms.
Unpleasant and rude treatment myself and my family endured by your staff not knowing the rules with your infant in arms policies. I thought Iβd share my experience so that others flying with children were aware and you could better inform your staff.
Quick question @Delta: Can a lap child sit on a family members lap during takeoff and the flight or do they have to stay on the lap of the ticket holder?